ISO 28000: Your Resilience, Their Budget

In this episode of the ITSM Practice Podcast, Luigi Ferri explores why supply chain resilience has become one of the biggest strategic challenges for Government Managed Service Providers (MSPs). Using practical examples from healthcare and public services, he explains how ISO 28000 shifts the conversation from protecting internal systems to managing the security and resilience of the organizations you depend on. Discover why supplier failures, inherited risk, and third-party dependencies are becoming the greatest threats to service continuity, cybersecurity, and operational resilience in government and regulated industries.

In this episode, we answer:

Why is ISO 28000 becoming essential for Government Managed Service Providers and supply chain resilience?

How can third-party suppliers and subcontractors become the weakest link in your cybersecurity and operational resilience strategy?

Why should CISOs focus on inherited risk and supplier dependencies rather than only internal security controls?

Resources Mentioned in this Episode:

The Standards Institution of Israel website, article "SI ISO 28000 :2022 Specification for security management systems for the supply chain", link https://www.sii.org.il/en/iso-28000

ANSI website, article "What Is ISO 28000?", link https://blog.ansi.org/anab/what-is-iso-28000/

Wikipedia website, article "ISO 28000", link https://en.wikipedia.org/wiki/ISO/PAS_28000

NIST website, publication "Cybersecurity Supply Chain Risk Management Practices for Systems and Organizations", link https://csrc.nist.rip/Pubs/sp/800/161/r1/2PD

SITS website, article "NIS2, DORA & Co: Aren’t we all part of someone’s relevant supply chain?", link https://sits.com/en/blog/nis2-dora-supply-chain/

UK Government website, notice "Research on cyber security in supplier management and procurement", link https://www.gov.uk/government/publications/research-on-cyber-security-in-supplier-management-and-procurement

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Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/

Graphics by Yulia Kolodyazhnaya