Should B2B companies be fully transparent with online pricing?

Should B2B companies be fully transparent with online pricing?

Andy & Brian discuss the pros and cons of B2B companies making their pricing available in online channels.

They're mostly aligned with the common wisdom that pricing should be transparent, but they offer 4 reasons why it may make sense to hide some prices:

1) Withholding prices gives the seller pricing power.

2) Making the customer call for price raises their commitment to complete the buying journey.

3) The “price available upon request” notice carries an aura of exclusivity and status.

4) Withholding prices selectively pushed the customer to certain items and away from others.

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Episoder(100)

Has the Intent Box Replaced the Search Box?

Has the Intent Box Replaced the Search Box?

Andrea Polonioli, product marketer at Coveo and a former cognitive science researcher, joins Andy Brian to dig into one of the most consequential parts of B2B ecommerce: search. Is the search box quie...

21 Aug 26min

What if you're not using one of the biggest B2B eCommerce growth levers?

What if you're not using one of the biggest B2B eCommerce growth levers?

Andy and Brian are joined this week by Kevin Kazenmayer, the VP of Business Strategy at TradeCentric to talk about punchout.  Yes, punchout.  Whether you're asking "what is punchout?" (it's a way fo...

14 Aug 24min

Is the CMO Role Disappearing in B2B?

Is the CMO Role Disappearing in B2B?

On the podcast today, Andy and Brian chat with fellow Master B2B guy Jared Blank about why so many companies are eliminating (or have eliminated) the Chief Marketing Officer role, and whether B2B comp...

7 Aug 21min

How to Use Analyst Research in eCommerce Tech Selection

How to Use Analyst Research in eCommerce Tech Selection

Brennen Volbeda, Senior Director of Digital Experience & Strategy at PCNA, joins Andy Hoar and Brian Beck to pick up last week's conversation on the Paradigm B2B Combine and dig into how research actu...

31 Jul 22min

Andy's New Paradigm B2B eCommerce Platform Combine

Andy's New Paradigm B2B eCommerce Platform Combine

Brian is back from Ireland and he's chatting with Andy about his Paradigm B2B Combine, his eighth annual independent evaluation of B2B eCommerce platforms. Andy breaks down what the Combine is, why it...

24 Jul 26min

Get Big or Get Small...

Get Big or Get Small...

Meta just cut its AI developer pricing to a quarter of what Claude and OpenAI charge. Is that a smart land grab or a sign of weakness? Jared Blank and Andy Hoar (Brian's on vacation) break down the em...

17 Jul 23min

AI is changing executive careers faster than most leaders realize

AI is changing executive careers faster than most leaders realize

In this episode of The Master B2B Friday 15, hosts Jared Blank and Andy Hoar welcome former Grainger executive Meeta Kratz for a candid discussion about leadership in the AI era. Drawing on decades of...

10 Jul 29min

Are B2B and B2C eCommerce Becoming One in the Same?

Are B2B and B2C eCommerce Becoming One in the Same?

This week, Andy and Brian talk about the convergence of B2B and B2C eCommerce.  When they look at what customers of each type expect - and the way that B2B companies (and B2C) have responded to those ...

26 Jun 24min

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