Ijaaz Ahamed on what it means to be customer obsessed

Ijaaz Ahamed on what it means to be customer obsessed

One of the many things that most of us admire about Amazon is its customer-centricity.


And as PMs, one of the things that we need to balance is doing what is best for the Customer AND the organization.


Being customer obsessed ≠ doing everything the customer say


This reminds me of the Henry Ford quote that says:


“If I had asked people what they wanted, they would have said faster horses.”


So... Ijaaz Ahamed, Senior Consultant for Tech Product Management at Verizon (ex- Amazon) talked about how to manage the tensions from customers and align them with business goals.

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Episoder(20)

Ritesh Chandawar on trends about IOT, AI, ML, smart buildings, and the metaverse

Ritesh Chandawar on trends about IOT, AI, ML, smart buildings, and the metaverse

When I think about IoT,  I mostly think about my Apple Watch. I also imagine how cool it would be to live in a home with not just a smart TV. But also with other connected appliances such as a smart ...

30 Jun 202435min

Riya Arora on managing the tensions between designers and developers

Riya Arora on managing the tensions between designers and developers

One of the most misunderstood relationships on cross-functional and software development teams are between the Designers and the Developers. One of the misconceptions is that the Designer likes most ...

22 Mai 202428min

William Liu on what's personally exciting about GenAI

William Liu on what's personally exciting about GenAI

Three things that are *personally* exciting about GenAI, according to  1. Helps increase productivity e.g. drafting emails, summarizing email threads, writing meeting minutes, coming up with a to-do...

13 Mai 202427min

Yashi Srivastava on Customer Experience and Product Management

Yashi Srivastava on Customer Experience and Product Management

Yashi Srivastava, Senior Product Manager at LearnApp, was recognized by ADPList.org as one of the Top 10 female mentors in Customer Experience Also, she previously had a “Top Product Road Mapping Voi...

9 Mai 202426min

Stephanie Talaway on the Group Product Manager role

Stephanie Talaway on the Group Product Manager role

In the words of Marty Cagan in his book “Inspired”, the Group Product Manager (usually referred to as GPM) is a hybrid role.  Part individual contributor and part first-level people manager. Stephan...

4 Mai 202428min

Justin Chew on common misconceptions about Product Management in tech

Justin Chew on common misconceptions about Product Management in tech

To become a good Product Manager in tech: You need to be “technically trained”. Meaning, trained in software engineering You need to learn Scrum or Agile Both are common misconceptions of mos...

13 Apr 202430min

Matt Burrell on the Product Owner role

Matt Burrell on the Product Owner role

In the words of Marty Cagan in his book Inspired, a Product owner is the name of the role on an Agile team for the person responsible for the product backlog. I’ve also heard on a Product Thinking p...

11 Apr 202431min

Maulanna Maryunani-Enoch on how it's best to learn Product Management by doing, not just by reading

Maulanna Maryunani-Enoch on how it's best to learn Product Management by doing, not just by reading

There’s a lot of great Product Management books out there. Some of my favorites are: Inspired by Marty Cagan Escaping the Build Trap by Melissa Perri The Lean Startup by Eric Ries And I’ve yet...

9 Apr 202433min

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