The Strategy and Leadership Podcast with Anthony C. Taylor20 Aug

Why Franchisees Quit the Idea, Not the Brand: Ex-Tropical Smoothie CEO Mike Rotondo

Most franchise CEOs chase the wrong number. Mike Rotondo — who's led Tropical Smoothie Cafe, Edible Arrangements, and Altitude Trampoline Parks, and now runs pet care franchise Skiptown — explains why the real measure of a healthy system isn't new franchise agreements, it's the "second signature": whether the franchisees you already have want to do it again. Anthony and Mike dig into unit-level economics, when to innovate versus when to protect your core (and why "we'll never do that" often doesn't age well), and the three traits that separate franchisees who thrive from ones who burn out. A candid, practical conversation for anyone building a business — franchise or not — that depends on other people executing well. ABOUT SME STRATEGY SME Strategy helps organizations around the world create and execute their strategic plans through expert facilitation, leadership training, and organizational alignment. We work with leadership teams to make strategy implementation easier, faster, and more effective. Learn More About Our Strategic Planning Facilitation Services: https://www.smestrategy.net/strategic-planning-facilitator Visit SME Strategy Consulting: https://www.smestrategy.net Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyctaylor604/

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Episoder(368)

He Led 4,500 Engineers Through the Dell-EMC Merger. Now He Runs the Company Behind the Jet Card

Alan Walsh is President of Sentient Jet, the company that invented the private jet card. Before that, he spent 20+ years at Dell and EMC, including leading the 4,500-person Global Support Center team ...

1 Sep 24min

The Apple Store Architect on Hiring Baristas, Killing Commissions, and Inventing the Genius Bar

Ron Johnson built the Apple Store from scratch. He was also CEO of JCPenney and led the design-for-all era at Target. In this episode of the Strategy and Leadership Podcast, he walks Anthony Taylor th...

6 Aug 25min

How Tracy Nolan Led 24,000 People Through the Largest Telecom Merger in US History

What does it take to lead 24,000 people through the largest telecom merger in US history — during COVID — and come out the other side with a stronger team? In this episode of the Strategy & Leadershi...

30 Jul 27min

High Performance Under Pressure - Dr Justin Anderson

Dr. Justin Anderson CEO of Premier Sport Psychology and Premier Performance Advising Justin’s work has supported Hall of Famers, All-Pros, world and national champions, and organizations across the NF...

23 Jul 22min

From Google to Salesforce: A Transformation Leader on Why People Resist Change | Travis Hahler

What if resistance to change isn't stubbornness or rebellion, but biology? Travis Hahler has spent nearly two decades sitting between great strategies and the people who have to adopt them, and he has...

14 Jul 29min

Canada's $3 Trillion Blind Spot: Kendra MacDonald on the Ocean Economy

The global ocean economy is doubling in size to three trillion US dollars. Canada, a country with the longest coastline in the world and the fourth largest ocean territory, sits at roughly fifty billi...

7 Jul 22min

Never in Doubt: A Strategy Playbook From Former WWE President George Barrios

Note: This episode contains some strong language. When a recruiter called George Barrios about a CFO job, George was treasurer of The New York Times Company. His verbatim reaction when he heard the co...

30 Jun 28min