America's Top Sales Trainer Breaks Down The Perfect Service Call | Jeremy Miner

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Can your techs close like a doctor prescribes? Jeremy Miner, founder of 7th Level and creator of NEPQ, the largest B2C sales training company in the world, joins Tommy Mello to break down why customers say "let me think it over" to salespeople but never to their doctor, the five tonalities that make prospects persuade themselves, how to seed doubt without pressure, the four types of people (wingers, dabblers, know-it-alls, and the committed to mastery), and why you probably don't need more leads, just better conversations. They get into recruiting people with a chip on their shoulder, the train station rule for growing teams, and the watch-write-rehearse path to actually mastering a skill.
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-- 🕐 TIMESTAMPS 🕐 --
00:00 - Introduction
01:18 - Why "7th Level"
02:40 - The One Skill That Rules Everything
05:03 - The Buy-Back Lens
07:31 - Creating Demand From Nothing
08:41 - "How Often" Beats "Do You Ever"
10:30 - The Zero-Cancellation Concept
13:05 - The 5 Core Tones
16:55 - Could He Sell Anything?
22:14 - Sales FOR People, Not TO People
23:41 - The Doctor Status Flip
25:50 - Deframe, Then Reframe
27:22 - The 4 Types Of People
34:38 - The Chip On Your Shoulder
38:50 - You Don't Need More Leads
39:26 - The Train Station Rule
43:29 - Songs Vs. Books
45:10 - Watch, Write, Rehearse
49:35 - Hiring People With The Chip
55:30 - The Final Round
01:10:20 - The NEPQ Black Book
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