Michael Dell Put a Glass Wall Between Himself and His COO. Here's Why It Worked
Nate Bennett has spent twenty years studying the COO role. His book Riding Shotgun: The Role of the COO, co-written with Stephen Miles, is now in its third edition from Stanford Business Books. In thi...
16 Okt 26min
How to Scale a Service Business to 2,500 People | Jim Weiss | Strategy & Leadership Podcast
Jim Weiss built Real Chemistry from one person to 2,500 employees by refusing to do marketing work that didn't move a number the client's CEO cared about. Media impressions were never the measure. Pat...
7 Okt 25min
Former Walmart VP Keith Wyche: The 4 R's That Decide Whether Change Stick
Keith Wyche has spent his career inside companies in the middle of a transformation. He was at AT&T before the 1984 breakup, at IBM during its shift to services, at Pitney Bowes looking for life beyon...
22 Sep 22min
KEH Camera's CEO on Why He "Reports" to His Own Board
Glenn Kaufman runs KEH Camera, North America's largest pre-owned camera and video equipment reseller, founded D Cubed Group, and previously chaired the Finance Committee on the board of Red Robin Gour...
10 Sep 25min
He Led 4,500 Engineers Through the Dell-EMC Merger. Now He Runs the Company Behind the Jet Card
Alan Walsh is President of Sentient Jet, the company that invented the private jet card. Before that, he spent 20+ years at Dell and EMC, including leading the 4,500-person Global Support Center team ...
1 Sep 24min
Why Franchisees Quit the Idea, Not the Brand: Ex-Tropical Smoothie CEO Mike Rotondo
Most franchise CEOs chase the wrong number. Mike Rotondo — who's led Tropical Smoothie Cafe, Edible Arrangements, and Altitude Trampoline Parks, and now runs pet care franchise Skiptown — explains why...
20 Aug 21min
The Apple Store Architect on Hiring Baristas, Killing Commissions, and Inventing the Genius Bar
Ron Johnson built the Apple Store from scratch. He was also CEO of JCPenney and led the design-for-all era at Target. In this episode of the Strategy and Leadership Podcast, he walks Anthony Taylor th...
6 Aug 25min
