Service Management Leadership - Perspective Requires Maturity To Appreciate
In this episode, Jeffrey describes why perspective requires maturityEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on ...
8 Okt 4min
Service Management Leadership - Is The CMDB Necessary?
In this episode, Jeffrey answers a question he was asked, and much moreEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge ...
5 Okt 8min
Service Management Leadership - The Need To Slow Down
In this episode, Jeffrey discusses the need to slow downEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on Service Deli...
28 Sep 5min
Service Management Leadership - Can You Have Too Much Automation and AI?
In this episode, Jeffrey asks whether we can have too much automation and AI.Email Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his know...
24 Sep 7min
Service Management Leadership - Technical Debt
In this episode, Jeffrey continues his discussion on technical debtEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on S...
21 Sep 6min
Service Management Leadership - Do Your Technology Clothes Still Fit?
In this episode, Jeffrey discusses how innovation (namely AI) requires updating how we workEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sh...
17 Sep 6min
Service Management Leadership - Do These Two Things If You Need Transformation Speed
In this episode, Jeffrey discusses the two things required for increasing the speed of your next transformation.Email Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each wee...
14 Sep 4min
