Customer Empathy with Alex Allwood
Customer Empathy is a powerful human resource for positively impacting customer experience excellence. Alex Allwood outlines her customer-centric framework, methods and tools to switch on and scale customer empathy that can be used to solve the common customer experience management problems of low organizational commitment, poor alignment of cross-functional teams, and competing agendas and priorities.https://customerempathy.com
29 Apr 202133min
Intersection of Medicine and Technology with Dr. Divya Dhar Cohen
Dr. Divya Dhar Cohen has reinvented herself at least 3 times! She started as a social activist, then a doctor, then a product manager at Google! She's founded and built products, been a physician in New Zealand and even got an MBA along the way. She talks to Scott about the intersection of all these things that interest her and more!
22 Apr 202133min
Doing Open Source with Brian Douglas
Brian Douglas is a Staff Developer Advocate at GitHub. He talks to Scott about his journey (and YOUR journey) into Open Source and community! Anyone can do it!
15 Apr 202132min
API Observability with Akita Software's Jean Yang
Jean Yang has a better way to catch breaking changes. She's been considering software verification, programming language design, type-systems, and type-safety for many years. She understands how to automatically enforce information flow policies and has now turned her eye towards founding Akita Software. They promise to make your APIs and Services easier to understand, map, manage, and maintain.https://www.akitasoftware.com/
8 Apr 202132min
Attracting and Retaining Diverse Tech Talent with April Christina Curley
April Christina Curley is a Diversity Specialist and Educator who recently left Google where she focused on increasing hires from Historically Black Colleges and Universities (HBCU). We talk about the problems of hiring in tech, the challenges faced by underrepresented groups, what companies need to focus on to retain top talent, and her thoughts talent that remains untapped by tech.
1 Apr 202135min
Outside In: The Innovation Stack with Jim McKelvey
In this special episode of Hanselminutes, Scott shares a discussion with Jim McKelvey, a glassblower and also the co-founder of Square! This conversation was previously published as a episode of Microsoft's internal interview series "Outside In." Jim's team and our friends at Microsoft have encouraged us to share the episode where we discuss innovation and entrepreneurship.Read Jim McKelvey's book The Innovation Stack
25 Mar 202139min
From Astronomy Graduate Student to Senior Software Engineer with Nicholas Hunt-Walker
Nicholas Hunt-Walker loves the stars. So much so that he got a Master's degree in Astronomy...and now works as a Software Engineer! How did that happen? Nicholas shares his passionate path to software, both front-end and back-end programming and how solving problems with software was a family affair.
18 Mar 202137min
It's time for a new kind of calculator with NumWorks' Romain Goyet
It's 2021 and Scott's sons were asked to buy TI-83 calculators for their classes. Are there truly no better choices? Romain Goyet asked the same question...and did something about it. Numworks is the graphing calculator that makes everyone a math person. Open Source through and through, powerful, color, AND is allowed on major tests like the SAT, AP, PSAT and other College Board tests. It also runs a Python shell! How can such a wonderful thing exist? Scott finds out this week.https://www.numworks.com/
11 Mar 202132min
