42. Understanding Customer Pain Points Guarantee & Warranty Clarified

42. Understanding Customer Pain Points Guarantee & Warranty Clarified

Listen to today's podcast episode as we clear the confusion as regards warranty & guarantee. This podcast episode is for the battery user as much as it is for the battery manufacturer and dealer. The questions posed and answered are – What exactly is meant by Guarantee & Warranty?What is a pro-rata warranty?Is the user of the battery better off not availing of the pro-rata warranty replacement in the last year?Is it worth availing AMC on battery during the Guarantee period?Why e...

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Episoder(85)

85. Experience is Valuable… Until It Starts Replacing Standard Operating Procedures (SOPs)

85. Experience is Valuable… Until It Starts Replacing Standard Operating Procedures (SOPs)

In every process-oriented industry, we invest heavily in technology, automation, and quality systems. Yet one of the biggest causes of quality issues often has nothing to do with machines or materials...

28 Jul 12min

84. Can Environmental Regulations Hurt The Battery Industry?

84. Can Environmental Regulations Hurt The Battery Industry?

How do we balance environmental responsibility with industrial competitiveness? Because true sustainability is achieved not by making business difficult, but by creating regulations that reward compli...

21 Jul 8min

83. A Case Study – Positive Grid Corrosion

83. A Case Study – Positive Grid Corrosion

In this episode of my podcast, I share a real-life case study from a recent visit to the automotive battery industry. A manufacturer was experiencing many warranty claims due to positive grid corrosio...

8 Jul 10min

82. The Write Inheritance: How Words Build Legacies

82. The Write Inheritance: How Words Build Legacies

In this inspiring episode of The Write Inheritance, industrial marketer Bejoy Peter sits down with Ramesh Natarajan, well-known author and battery industry expert to explore the powerful connection be...

1 Jan 25min

81. Stop Losing Power: The Connection Mistake Most Forklift Users Make

81. Stop Losing Power: The Connection Mistake Most Forklift Users Make

“Bolt it, or burn it?” That’s the question I explored in my latest podcast episode. Both bolt-on and weld-on cell traction batteries have their pros and cons — but the real difference shows up in: How...

30 Okt 20257min

80. 11 Guidelines for Success in the Battery Industry

80. 11 Guidelines for Success in the Battery Industry

🔋 What does it *really* take to succeed in battery manufacturing? It’s not just about chemistry and machinery. In my latest podcast episode, I discuss 11 powerful (and often overlooked) guidelines th...

18 Sep 202517min

79. Bubbles on pasted plates – Why? A case study.

79. Bubbles on pasted plates – Why? A case study.

Bubbles on Pasted Plates… but why? Everything looked normal. •Same paste formula. •Same raw materials. •Same paste chemical additives •Same machine settings. But over 50% of the plates were getting re...

8 Jun 20255min

78. Deep Discharge Of Lead-Acid Batteries Explained

78. Deep Discharge Of Lead-Acid Batteries Explained

Battery manufacturers specify the end-of-discharge voltage based on battery design and application. Any discharge below the end of the discharge voltage is termed a deep discharge. Deep discharges, es...

28 Mai 20257min

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