Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Today we’re joined by Heather Nolis, a principal machine learning engineer at T-Mobile. In our conversation with Heather, we explored her machine learning journey at T-Mobile, including their initial proof of concept project, which held the goal of putting their first real-time deep learning model into production. We discuss the use case, which aimed to build a model customer intent model that would pull relevant information about a customer during conversations with customer support. This process has now become widely known as blank assist. We also discuss the decision to use supervised learning to solve this problem and the challenges they faced when developing a taxonomy. Finally, we explore the idea of using small models vs uber-large models, the hardware being used to stand up their infrastructure, and how Heather thinks about the age-old question of build vs buy.

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Interactive Machine Learning Systems with Alekh Agarwal - TWiML Talk #17

Interactive Machine Learning Systems with Alekh Agarwal - TWiML Talk #17

This week my guest is Alekh Agarwal. Alekh is a researcher with Microsoft Research whose research is focused on Interactive Machine Learning. In our discussion, Alekh and I discuss various aspects of ...

31 Mar 201730min

Machine Learning in Cybersecurity with Evan Wright - TWiML Talk #16

Machine Learning in Cybersecurity with Evan Wright - TWiML Talk #16

This week my guest is Evan Wright, principal data scientist at cybersecurity startup Anomali. In my interview with Evan, he and I discussed about a number of topics surrounding the use of machine lear...

24 Mar 20171h 4min

Domain Knowledge in Machine Learning Models for Sustainability with Stefano Ermon - TWiML Talk #15

Domain Knowledge in Machine Learning Models for Sustainability with Stefano Ermon - TWiML Talk #15

My guest this week is Stefano Ermon, Assistant Professor of Computer Science at Stanford University, and Fellow at Stanford’s Woods Institute for the Environment. Stefano and I met at the Re-Work Deep...

17 Mar 201754min

Scaling Deep Learning: Systems Challenges & More with Shubho Sengupta — TWiML Talk #14

Scaling Deep Learning: Systems Challenges & More with Shubho Sengupta — TWiML Talk #14

This week my guest is Shubho Sengupta, Research Scientist at Baidu. I had the pleasure of meeting Shubho at the Rework Deep Learning Summit earlier this year, where he delivered a presentation on Syst...

10 Mar 20171h 12min

Understanding Deep Neural Nets with Dr. James McCaffrey - TWiML Talk #13

Understanding Deep Neural Nets with Dr. James McCaffrey - TWiML Talk #13

My guest this week is Dr. James McCaffrey, research engineer at Microsoft Research. James and I cover a ton of ground in this conversation, including recurrent neural nets (RNNs), convolutional neural...

3 Mar 20171h 16min

Brendan Frey - Reprogramming the Human Genome with AI - TWiML Talk #12

Brendan Frey - Reprogramming the Human Genome with AI - TWiML Talk #12

My guest this week is Brendan Frey, Professor of Engineering and Medicine at the University of Toronto and Co-Founder and CEO of the startup Deep Genomics. Brendan and I met at the Re-Work Deep Learni...

24 Feb 20171h

Hilary Mason - Building AI Products - TWiML Talk #11

Hilary Mason - Building AI Products - TWiML Talk #11

My guest this time is Hilary Mason. Hilary was one of the first “famous” data scientists. I remember hearing her speak back in 2011 at the Strange Loop conference in St. Louis. At the time she was Chi...

25 Jan 201717min

Francisco Webber - Statistics vs Semantics for Natural Language Processing - TWiML Talk #10

Francisco Webber - Statistics vs Semantics for Natural Language Processing - TWiML Talk #10

My guest this time is Francisco Webber, founder and General Manager of artificial intelligence startup Cortical.io. Francisco presented at the O’Reilly AI conference on an approach to natural language...

3 Des 201649min

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