#403: Stories That Scale with Casey Graham

#403: Stories That Scale with Casey Graham

Businesses put a lot of energy into the chase—you know, wooing and winning over potential customers with emails, paid ads and fancy landing pages. They work hard toward that sweet moment of victory when their customers finally decide to purchase. But then what? That’s where a lot of businesses fall short. They’re really good at acquiring customers, but not so good at keeping them and making them come back for more. Sound like you? You’re in luck. Customer service pro and co-founder of Gravy, Casey Graham, gives us the inside scoop on what really makes customers stick around: doing unscalable things. No, seriously. He deep dives into how getting personal (and going above and beyond) for just one paying customer can help you reach, and keep, thousands more. entreleadership.com/podcast Gravy's website UserTesting’s website FullStory's website EveryDollar budgeting app Gravy Core Values - Does & Doesn't Mean PDF How to Create Core Values Review this episode for a chance to win a $25 Amazon gift card Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to podcast@entreleadership.com. You could be featured on a future podcast episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

Episoder(653)

#170: Dr. John Townsend—Fighting Entitlement at Work and at Home

#170: Dr. John Townsend—Fighting Entitlement at Work and at Home

If the attitude of entitlement is a disease, this week’s featured guest has the cure. Psychologist, leadership expert and best-selling author Dr. John Townsend joins us to share steps for leading thos...

24 Okt 201646min

#169: Dr. Travis Bradberry—Magnifying Your Potential

#169: Dr. Travis Bradberry—Magnifying Your Potential

Emotions are the primary drivers of our behavior, and we’re all hard-wired to let them get the upper hand. So how do you deal with them? This week’s guest, Dr. Travis Bradberry, discusses how understa...

17 Okt 201638min

#168: Kelly Leonard—Reversing “No, But" Thinking

#168: Kelly Leonard—Reversing “No, But" Thinking

Kelly Leonard, Executive Vice President of The Second City—the world’s premier comedy theater and school of improvisation—joins us to discuss how the skills used in improv can easily transfer to leade...

10 Okt 201654min

#167: Marcus Buckingham—Capitalizing on Your Personal Strengths

#167: Marcus Buckingham—Capitalizing on Your Personal Strengths

Researcher and business consultant Marcus Buckingham returns to talk about making the most of your God-given talents and how you can use them to contribute to others. The former senior researcher at t...

3 Okt 201658min

#166: Charles Duhigg—New Ways of Thinking About Productivity

#166: Charles Duhigg—New Ways of Thinking About Productivity

Pulitzer Prize-winning journalist and author Charles Duhigg returns to the podcast for a cutting-edge look at the science of productivity. He explains how we can improve at the things we do how and ho...

26 Sep 20161h 10min

#165: Robbie Kellman Baxter—Getting Your Customers to Stick

#165: Robbie Kellman Baxter—Getting Your Customers to Stick

In today’ economy, businesses that are winning create connections and community. And this week’s guest is going to share how to do exactly that. Robbie Kellman Baxter joins us to discuss the membershi...

19 Sep 201643min

#164: Carrie Wilkerson—Maximize Your Profits and Productivity

#164: Carrie Wilkerson—Maximize Your Profits and Productivity

Entrepreneur extraordinaire and best-selling author Carrie Wilkerson joins us to talk some personal-growth gold, including how to be successful without leaving those you love behind and how to handle ...

12 Sep 201651min

#163: Lou Holtz—Game Plan for Success

#163: Lou Holtz—Game Plan for Success

You’re in for a special treat this week because legendary college football coach Lou Holtz joins us to talk football and so much more! One of the most celebrated and accomplished coaches in sports hi...

5 Sep 201645min

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