In Challenging Times, Air Canada’s Giveback Program Shines a Light
Send a text Air Canada is Canada’s largest domestic and international airline. Canada’s flag carrier is among the 20 largest airlines in the world and in 2019 served over 51 million customers. Air Can...
8 Feb 202129min
How Canada’s SCENE Stays Relevant, Innovative, Loved
Send a text Matthew Seagrim is Managing Director of SCENE, a joint venture between Cineplex Entertainment and Scotiabank, which has officially ranked Canada’s most extensive entertainment loyalty prog...
2 Feb 202132min
Donatos’ Revamped Loyalty Program Gets Personal
Send a text Erin Corrigan is the Digital Marketing Manager at Donatos, an Ohio-based pizza delivery restaurant franchisor that has nearly 200 locations in 10 states, with the majority of locations in ...
28 Jan 202118min
Teriyaki Madness Gets Ahead of Loyalty Curve with New Technology
Send a text Jodi Boyce is executive vice president of the fast-casual Denver-based teriyaki franchise, Teriyaki Madness, which features a Seattle-style teriyaki menu with nearly 95 locations in the U....
25 Jan 202120min
Team Engagement is Key to The GIANT Company’s Loyalty Launch
Send a text The GIANT Company is a U.S. supermarket chain that operates 186 stores in, Pennsylvania, Maryland, Virginia, and West Virginia. They operate full-scale supermarkets under the GIANT and MAR...
20 Jan 202129min
Consumer Community Grows Veggies Made Great Brand
Send a text Veggies Made Great's goal is to inspire people to love eating veggies by creating high-quality, delicious, and nutritionally smart, veggie-rich foods that are ready to eat and available ev...
19 Jan 202124min
Domino’s Relies on Product Insurance to Build Customer Loyalty
Send a text Vanessa Peña is the program leader of the digital experience at Domino’s, which is one of the world’s leading QSR brands in the pizza sector. Domino’s took home a gold in the CX Strategy c...
13 Jan 202110min
LEGO Goes After a Lifetime of Loyalty
Send a text Jason Whiting is Director of the Global VIP Program at LEGO, one of the most popular and widely used toys in the world and an internationally recognized brand. The LEGO Group is a privatel...
12 Jan 202126min
