Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits

Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits

Send a text LendingClub® was founded in two unlikely ways. First, it began during the Great Recession of 2007, when banks were not issuing loans because of the economic climate. Second, it started as a Facebook app connecting users with personal lenders. But its model disrupted the personal loan industry. At a time when banks were looking out for their own interests, LendingClub® was working to take care of its members. The company focuses its efforts on developing financial health in i...

Episoder(511)

Exceeding Travelers’ Expectations: A Q&A with Best Western Hotels on Leadership, Customer Loyalty, and Brand Partnerships

Exceeding Travelers’ Expectations: A Q&A with Best Western Hotels on Leadership, Customer Loyalty, and Brand Partnerships

Send a text For over 75 years, Best Western Hotels has inspired guests to travel through unique experiences and comfortable stays. The company’s success comes from its team’s caring spirit and a deep ...

12 Sep 202331min

Celebrating Women Who Travel: A Q&A with Hilton’s Jenn Chick about National Woman Road Warrior Day and How an Innovative Loyalty Program Enhances the Stay

Celebrating Women Who Travel: A Q&A with Hilton’s Jenn Chick about National Woman Road Warrior Day and How an Innovative Loyalty Program Enhances the Stay

Send a text Hilton, founded in 1919 by visionary Conrad Hilton, is an iconic brand recognized worldwide. From its humble beginnings in Cisco, TX, the brand’s innovative leadership, dedicated team memb...

30 Aug 202327min

Turning Left or Right: A Q&A with Parkland on Creating Customer Loyalty in the Retail Fuel Space

Turning Left or Right: A Q&A with Parkland on Creating Customer Loyalty in the Retail Fuel Space

Send a text Parkland traces its beginning back to a single retail location established in the 1970s in rural Alberta, Canada. For the next four and a half decades, in addition to establishing its own ...

29 Aug 202326min

Loyalty360 Loyalty Live | Kim Welther, Baesman

Loyalty360 Loyalty Live | Kim Welther, Baesman

Send a text Loyalty360's Mark Johnson interviews Kim Welther, Baesman, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

22 Aug 202313min

Aristocrat: Loyalty360 Awards Recap Series | 2023 Loyalty Expo

Aristocrat: Loyalty360 Awards Recap Series | 2023 Loyalty Expo

Send a text Aristocrat is a global leader in gaming content and technology and a top-tier publisher of free-to-play mobile games. Operating in the Americas, Europe, Middle East and Africa, and Asia Pa...

17 Aug 20234min

Signia Aspire: Prioritizing Meaningful Relationships with B2B Customers Produce Loyal Program Members

Signia Aspire: Prioritizing Meaningful Relationships with B2B Customers Produce Loyal Program Members

Send a text Signia is one of the 14 brands under the WS Audiology (WSA) umbrella. Formed in 2019 through the merger of Sivantos and Widex, WSA is a global hearing aid manufacturer, with its headquarte...

14 Aug 202321min

Tractor Supply Company: Building Strong Customer Loyalty with a Devoted Rural Demographic

Tractor Supply Company: Building Strong Customer Loyalty with a Devoted Rural Demographic

Send a text Founded first as a mail-order tractor parts business in 1938 by Charles E. Schmidt, Sr., Tractor Supply Company opened its first retail store in Minot, ND in the following year. Ever since...

9 Aug 202326min

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