The Veterinary Project Podcast9 Mar 2022

Handling those Free Vet Advice Requests!

The second the public world knows you're in veterinary medicine, EVERYONE with a pet is going to want your advice!

So, how do you handle this never ending onslaught of unsolicited requests?

Dr. Jonathan Leicht and Dr. Michael Bugg have some insights and suggestions for managing this sometimes not-so-fun part of being a veterinary professional.

Amongst a couple quality rants and many laughs, topics covered in this episode include:

Funneling communication through the right channels
Giving out your personal cell phone - when to do so and when not
Are you obligated to respond to a request on social media or your personal phone outside of working hours?
Where to draw the line with friends and family on "free advice"
Utilizing technology to filter communications with clients into your medical records
The flip side of giving unsolicited advice: building incredible rapport
Employer risk with developing personal connections with clients

We're online! Check out our website at theveterinaryproject.com for more info on the show, our hosts, and all things Veterinary Project.

If you liked the show and want to stay in the know, please subscribe to the podcast on the listening platform of your choosing.

Want to join our community of like-minded Veterinary Professionals? Send an email to theveterinaryprojectpodcast@gmail.com and we'll get you connected to our private Veterinary Project Facebook group.

Any questions, comments, feedback, or requests for guests can also be sent to theveterinaryprojectpodcast@gmail.com. Thank you for listening and we look forward to seeing you next Wednesday for another episode of The Veterinary Project Podcast!

- Jonathan Leicht, DVM and Michael Bugg, DVM

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