Your Research Character

Your Research Character

In this episode, Kate and Laura discuss the one weird trick to doing better customer interviews. Ok, it's not really a trick, but it is weird. When conducting research, interviewers often behave very differently than they would normally, creating a sort of Research Persona or Character that helps them build rapport quickly and get participants to open up and share.

Drink Pairing: Wassail (that's a thing, right?)

Music: The Future Soon by Jonathan Coulton

Episoder(135)

Being Human Centered Humans

Being Human Centered Humans

UX Designers can talk a great game when it comes to empathy and being Human Centered, but how well do you walk the walk? In this podcast, Laura and Kate discuss how you can use some of those Human Cen...

27 Jun 201524min

What is Wrong with Personas

What is Wrong with Personas

Laura and Kate discuss the reasons that most UX personas are useless and how to fix them to make them actually worth doing.  Intro Music: The Future Soon by Jonathan Coulton Drink Pairing: Late Harves...

2 Jun 201521min

Should Designers Learn to Code?

Should Designers Learn to Code?

Kate has Strong Opinions about exactly how technical other designers should be. Laura mostly just humors her.  Intro Music: The Future Soon by Jonathan Coulton Drink Pairing: Manhattan

13 Mai 201530min

The Five Things UX Designers Must Never Say

The Five Things UX Designers Must Never Say

In this week's episode, Kate and Laura bitch about the stupid things people say during the design and research process and the terrible questions people ask their customers. No UXers were harmed in th...

1 Mai 201530min

What the Hell is a Product Designer, Anyway?

What the Hell is a Product Designer, Anyway?

In this episode of What Is Wrong with UX, Kate and Laura argue about what the term Product Designer means and whether it's just a new word for the same job we've been doing for years.  Intro music: Th...

18 Apr 201527min

C-FWOTs

C-FWOTs

Kate and Laura talk about C-FWOTs or Colossal Fucking Wastes of Time. What makes a design project a C-FWOT, and how can we avoid them?  Intro music: The Future Soon by Jonathan Coulton Drink Pairing: ...

23 Mar 201522min

Is There Such a Thing As a Junior Designer?

Is There Such a Thing As a Junior Designer?

Kate and Laura fight about what makes a designer "senior" other than just years on the job and what that means for hiring people to your design organization. Intro music: The Future Soon, by Jonathan...

23 Mar 201522min

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