Hilary Sutcliffe on Trust

What do we mean when we say we trust a person or an organisation? It’s a word we use a lot that we intuitively understand. Trust plays a vital part in how we interact with others. If we trust someone, we’re more likely to engage with them. If we don’t, we might avoid engaging them or expend extra effort in keeping an eye on what they’re up to.

But what makes a person or organisation trustworthy? Does it matter as much as we might think, and what does the presence or absence of trust do to us?

My guest Hilary Sutcliffe has been exploring trust for several years, so she’s ideally placed to answer these questions and a whole lot more. Hillary is the director of Society Inside, a not-for-profit that supports responsible innovation. She’s also the founder of TIG Tech - a group that promotes the idea of trust in governance for tech companies.

In our discussion, we look at what trust is, why it matters, what the seven key drivers of Trust are, how trust plays out when it comes to technology and innovation and a whole lot more.

You can learn more about Hilary and her work at Society Inside here: https://www.societyinside.com/
Hilary’s LinkedIn profile: https://www.linkedin.com/in/hilary-sutcliffe-01235220/

For more on TIGTech and Hilary’s work on trust in technology - https://www.tigtech.org/about

Hilary's YouTube channel is here: https://www.youtube.com/@SocietyInside/videos

On the show, we discuss:
Rutger Bregman’s book Humankind - https://www.bloomsbury.com/uk/humankind-9781408898956/

The Inter-American Development Bank Report on Trust: https://www.iadb.org/en/news/more-trust-will-power-stronger-recovery-latin-america-and-caribbean-idb-report

The Edelman Trust Barometer: https://www.iadb.org/en/news/more-trust-will-power-stronger-recovery-latin-america-and-caribbean-idb-report

Baroness Onora O'Neill: https://en.wikipedia.org/wiki/Onora_O%27Neill

Doctor Roger Miles: https://www.drrmiles.com/about

Roger previously appeared on the show: https://www.humanriskpodcast.com/dr-roger-miles-on-conduct/

Pierre Benoit Jamie - https://ifris.org/en/membre/joly-pierre-benoit/

Matthew Syed’s Book Rebel Ideas - https://www.matthewsyed.co.uk/book/rebel-ideas-the-power-of-diverse-thinking/

To pre-order my book ‘Humanizing Rules: Bringing BeSci to Ethics & Compliance’ visit:

Direct from the publisher US: https://www.wiley.com/en-us/Humanizing+Rules%3A+Bringing+Behavioural+Science+to+Ethics+and+Compliance-p-9781394177400

Direct from the publisher DE/CH/AU: https://www.wiley-vch.de/de?option=com_eshop&view=product&isbn=9781394177400&title=Humanizing%20Rules

Direct from the publisher UK: https://www.wiley.com/en-gb/Humanizing+Rules%3A+Bringing+Behavioural+Science+to+Ethics+and+Compliance-p-9781394177400

Amazon US : https://www.amazon.com/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?

Amazon Germany : https://www.amazon.de/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?

Amazon UK: https://www.amazon.co.uk/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?