Daniel Cook (WRU | Principality Stadium) on Seamless Matchday Operations and Digital Ticketing Transformations

Daniel Cook (WRU | Principality Stadium) on Seamless Matchday Operations and Digital Ticketing Transformations

The iconic Principality Stadium in Wales, with its impressive 74,000 seating capacity, isn't just the heart of Welsh rugby. It is also the pulse of a vibrant events scene; hosting shows with superstars such as Taylor Swift and Bruce Springsteen. At the helm of this thrilling atmosphere is Daniel Cook, WRU’s Manager of Digital Ticketing & Customer Operations. In this TicketingPodcast.com episode, Daniel offers us a glimpse into the operational heartbeat of the Welsh Rugby Union and...

Episoder(71)

From Local Fans to Global Engagement: Exploring Football’s Digital Future with Curt Baker from FotMob

From Local Fans to Global Engagement: Exploring Football’s Digital Future with Curt Baker from FotMob

Fan engagement for modern football clubs has evolved beyond simply connecting with local supporters—it’s now about reaching and resonating with a global fan base. In this episode of Don’t Forget Your ...

21 Jan 202523min

From Local Roots to European Goals: A Journey Through Northern Irish Football with Neil Coleman from NIFL

From Local Roots to European Goals: A Journey Through Northern Irish Football with Neil Coleman from NIFL

Discover the captivating journey of Northern Irish football with Neil Coleman, Head of Communication and Digital Innovation at the Northern Ireland Football League (NIFL). In this Road Trip Special of...

11 Nov 202417min

Exploring Subscription Models in Sports Ticketing with Mikkel Bjerre from FC Copenhagen

Exploring Subscription Models in Sports Ticketing with Mikkel Bjerre from FC Copenhagen

What happens when a traditional football club adopts a modern subscription model? Join us for a live special of Don’t Forget Your Tickets with Mikkel Bjerre, Senior Ticketing and Customer Service Mana...

31 Okt 202423min

Innovation and Fan Engagement: Inside Club Brugge's Digital Evolution with Thomas Rypens

Innovation and Fan Engagement: Inside Club Brugge's Digital Evolution with Thomas Rypens

What happens when sports collide with innovation? Join us for an insightful conversation with Thomas Rypens, Direct-to-Consumer Director at Club Brugge, as he shares how the club is revolutionising fa...

24 Okt 202433min

Queues or NOQ? The Final Piece in the Stadium Data Puzzle with Param Kanabar, CEO and Founder of NOQ

Queues or NOQ? The Final Piece in the Stadium Data Puzzle with Param Kanabar, CEO and Founder of NOQ

In this Live Special episode of Don't Forget Your Tickets, recorded at Cherry Red Records Stadium, Param Kanabar, CEO and founder of NOQ, shares the story of how a frustrating concert experience led h...

15 Okt 202428min

Driving Charitable Contributions Through Ticket Sales: Julien Lepron's Insights from PSG to Common Cents France

Driving Charitable Contributions Through Ticket Sales: Julien Lepron's Insights from PSG to Common Cents France

Incorporating charitable donations into the ticket-buying process is a powerful way to support important causes, enhance customer experience, and build a positive brand image. In the latest episode of...

12 Aug 202421min

Leveraging Customer Data: Insights from Stefan Lavén, CEO of DataTalks

Leveraging Customer Data: Insights from Stefan Lavén, CEO of DataTalks

Are you a ticketing manager or a sports executive eager to unlock the full potential of customer data? Then our latest episode of TicketingPodcast.com is a must-listen. We sat down with Stefan Lavén, ...

17 Jul 202430min

From Ticketing Manager to CEO: Fredrik Söderberg's Journey with AIK

From Ticketing Manager to CEO: Fredrik Söderberg's Journey with AIK

"Don’t chase your dreams. Build your dreams." This could be the motto for the latest episode of TicketingPodcast.com, where we sit down with Fredrik Söderberg, CEO of the renowned Swedish football clu...

2 Jul 202431min

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