Daniel Cook (WRU | Principality Stadium) on Seamless Matchday Operations and Digital Ticketing Transformations

Daniel Cook (WRU | Principality Stadium) on Seamless Matchday Operations and Digital Ticketing Transformations

The iconic Principality Stadium in Wales, with its impressive 74,000 seating capacity, isn't just the heart of Welsh rugby. It is also the pulse of a vibrant events scene; hosting shows with superstars such as Taylor Swift and Bruce Springsteen. At the helm of this thrilling atmosphere is Daniel Cook, WRU’s Manager of Digital Ticketing & Customer Operations. In this TicketingPodcast.com episode, Daniel offers us a glimpse into the operational heartbeat of the Welsh Rugby Union and...

Episoder(73)

Season 4 premiere: Record-breaking ticket sales and a FOMO frenzy among fans with Mads Liabø of SK Brann

Season 4 premiere: Record-breaking ticket sales and a FOMO frenzy among fans with Mads Liabø of SK Brann

Season 4 of TicketingPodcast.com is here, and we're kickstarting the new season with a deep dive into men’s and women’s football at SK Brann—just in time for their women’s team's Champions League quar...

18 Mar 202426min

Season 3 finale: Highlights and key takeaways with Nick Brennan (Warwickshire CCC)

Season 3 finale: Highlights and key takeaways with Nick Brennan (Warwickshire CCC)

Join us for yet another thrilling season finale of TicketingPodcast.com, where we welcome back one of our guests from last season – Ticketing Systems Manager Nick Brennan of Warwickshire County Cricke...

12 Mar 202425min

Crowd Safety on big events - a Hot Topic Special episode with Íse Murphy-Morris from Safety Sistas

Crowd Safety on big events - a Hot Topic Special episode with Íse Murphy-Morris from Safety Sistas

Crowd safety must be a priority for every ticketing executive in sports and major events. It's a multifaceted issue that impacts customer experience, capacity management, brand reputation, legal compl...

11 Mar 202431min

Artificial Intelligence in the Ticketing Landscape - a Hot Topic Special episode with Michael Fraser from Action / Insight

Artificial Intelligence in the Ticketing Landscape - a Hot Topic Special episode with Michael Fraser from Action / Insight

How will Artificial Intelligence impact the future of ticketing? We explore this question in this Hot Topic Special episode of TicketingPodcast.com, featuring our guest, Michael Fraser. Michael bring...

27 Feb 202431min

Dynamic pricing - how does it work? A Hot Topic Special episode with Filippo Scanzano  from the German start-up Smart Pricer

Dynamic pricing - how does it work? A Hot Topic Special episode with Filippo Scanzano from the German start-up Smart Pricer

If you're involved in ticketing, you're probably familiar with the term dynamic pricing. But how does it actually work? And who is it for? In this episode of TicketingPodcast.com, we explore these que...

13 Feb 202432min

Scottish Professional Football League CEO of the year 2023, Steven Ferguson (Ross County FC) on leading a small club to Premiership glory

Scottish Professional Football League CEO of the year 2023, Steven Ferguson (Ross County FC) on leading a small club to Premiership glory

There is a significant disparity in stadium capacities between Scottish Premiership clubs like Celtic (60,000+) or Rangers (50,000+), and Ross County FC. With just over 6,500 seats at Victoria Park in...

23 Jan 202437min

Live Special from Croke Park in Dublin with Joe Foster (Bodø/Glimt) on how a small football club skyrocketing to international fame manages its heavy ticket demands

Live Special from Croke Park in Dublin with Joe Foster (Bodø/Glimt) on how a small football club skyrocketing to international fame manages its heavy ticket demands

Recorded live in front of an audience of football industry professionals at Croke Park in Dublin on January 13, 2024, here is Joe Foster, Ticketing Manager & European Competitions Coordinator at the N...

18 Jan 202431min

Ticketing superstar Brooke Arthur's captivating highs of ticketing for two Olympics and two FIFA Women's World Cups

Ticketing superstar Brooke Arthur's captivating highs of ticketing for two Olympics and two FIFA Women's World Cups

She has done 2 Olympic games, 2 FIFA World Cups and lots of other big events, and she is still only at the start of her career. Say hello to Canadian and Australian ticketing superstar Brooke Arthur. ...

21 Nov 202341min

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