The scary truth about service design careers / Alessandra Canella / Episode #139

The scary truth about service design careers / Alessandra Canella / Episode #139

Regardless of where you are today in your career, at some point you'll want to work on new challenges, learn new things and be exposed to new experiences. When you start to get this itch it's important to recognize that it's a pivotal moment. At this point one might take the approach where they grab the best next opportunity that presents itself on the journey. This opportunistic approach will probably lead you to some interesting adventures, but it also comes with a significant risk. When you let your career be determined by the direction of the wind you might end up drifting away from the things you love to do. And the longer you stay in this position the harder it will be to let go of the lifestyle that comes with it. This is exactly what happened to Alessandra Canella, our guest in this episode. Her career took a path which is similar to many service design professionals. Starting out as a practitioner she slowly worked her way "up" to being a lead, managing a design team. But what if you discover that you don't enjoy management, at all? What if you realize that your true passion is to stay close to the actual practice? Are there still any growth opportunities left for you as a service design professional? This was the burning question Alessandra needed to find an answer to. In this episode of the Show we discuss how she took a designerly career development approach and managed to reignite the fire within her. You can't guarantee that every step in your career will work out the way you hope. But there's definitely a lot you can do to increase the likelihood. --- [ GUIDE ] -— 00:00 Welcome to episode 139 04:20 Who is Alessandra 05:00 60 second rapid fire 07:15 Career paths in service design 09:00 Key moments 15:15 Deliberate or organic path 18:45 The expectation 24:45 A lateral move 30:15 It's not for every organisation 33:00 How to stay on track 39:15 Finding the courage 42:15 The right moment to move 47:00 Recognizing the signals 53:00 Closing thoughts --- [ LINKS ] --- * https://www.linkedin.com/in/alessandracanella/ --- [ HOW TO EXPLAIN SERVICE DESIGN ] --- Learn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are. https://servicedesignshow.com/free-course

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Episoder(338)

Why Empathy Isn't Enough in Service Design / Lara Salinas / Episode #264

Why Empathy Isn't Enough in Service Design / Lara Salinas / Episode #264

Empathy is treated like the ultimate superpower in service design, yet well-meaning teams still build services that fail people in the real world. In this episode, service design researcher and educat...

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Why Your Best Ideas Never Get Implemented / Stefan Wörnle / BTM26

Why Your Best Ideas Never Get Implemented / Stefan Wörnle / BTM26

Great service design ideas do not sell themselves. In this episode, Stefan Wörnle (Senior Manager Global Customer Experience at MediaMarktSaturn) reveals how to stop your best work from dying in a sli...

1 Okt 24min

The Design Skill Everyone Assumes They Have / Mariana Salgado / Ep. #263

The Design Skill Everyone Assumes They Have / Mariana Salgado / Ep. #263

What if the ultimate cheat code for service design is not a new framework, but learning how to deeply listen? Discover how to sharpen your most vital skill and apply everyday activism to your design p...

24 Sep 1h 4min

The Job You Were Hired for Doesn't Actually Exist / Zac & Jeff / Inside Service Design #15

The Job You Were Hired for Doesn't Actually Exist / Zac & Jeff / Inside Service Design #15

Stop doing the job they posted and start navigating the workplace that actually exists. In this episode, we reveal the hidden political maps that dictate how decisions are really made inside your orga...

17 Sep 1h 1min

The Hidden Cost of Chasing Career Success / Ida Persson / Episode #262

The Hidden Cost of Chasing Career Success / Ida Persson / Episode #262

Are you exhausted from constantly chasing the next career milestone without ever feeling truly satisfied? Join us as we explore how to step off the treadmill and shift your focus from endless professi...

10 Sep 59min

Who Are You Without Your Job Title / Gabriela Salinas / Episode #261

Who Are You Without Your Job Title / Gabriela Salinas / Episode #261

Sending applications into the void and facing endless final round rejections will break anyone's confidence. Learn how to disconnect your self worth from your career and discover where the market actu...

27 Aug 1h 1min

Why Your Users Are About to Build Workarounds Around You / Mai-Ling Garcia / Episode #260

Why Your Users Are About to Build Workarounds Around You / Mai-Ling Garcia / Episode #260

Are your customers tired of dealing with slow and broken systems? Discover what happens when everyday people start using powerful new tools to bypass your organization entirely.For years, companies an...

13 Aug 1h 1min

Why Mindless AI Is the Real Danger / Ovetta Sampson / Episode #259

Why Mindless AI Is the Real Danger / Ovetta Sampson / Episode #259

Are you tired of the relentless AI marketing hype but know you can't afford to ignore it? Discover how to stop blindly applying AI and start mastering it as a malleable "design material" to build impa...

30 Jul 1h 13min

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