The Future of Customer Service: Text Messaging and AI with Quiq
Tech Talks5 Aug 2024

The Future of Customer Service: Text Messaging and AI with Quiq

On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry.


Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Episoder(822)

Beyond Paychecks: Gen Z's Unprecedented Power to Redefine Corporate Values

Beyond Paychecks: Gen Z's Unprecedented Power to Redefine Corporate Values

Today's guest is Forbes Under 30 recipient Avanti Sharma. Avanti has been on 'Tech Talks' twice before, aged 11, and 17. Now she's back to argue that Gen Z holds unprecedented power thanks to the loom...

28 Nov 202531min

Cybersecurity is the Most Challenging Obstacle: The SDV Race Between Safety and Speed.

Cybersecurity is the Most Challenging Obstacle: The SDV Race Between Safety and Speed.

Is your car in danger of being hacked? Today’s guest is Thomas Cardon (QNX), and he joins David Savage to unpack the realities of the Software-Defined Vehicle (SDV) revolution. They discuss the critic...

26 Nov 202530min

Scaling Europe’s Fastest Growing Travel Company Without Talking About Travel

Scaling Europe’s Fastest Growing Travel Company Without Talking About Travel

Today David is talking to Fabio Bin (the WeRoad Co-founder and CMO), who reveals how Europe's fastest-growing travel startup achieved $100M revenue by ignoring conventional marketing playbooks. The re...

24 Nov 202539min

The Tech That Went Sh*tty: Twitter's First Employee on the Right to Exit and Open Protocols

The Tech That Went Sh*tty: Twitter's First Employee on the Right to Exit and Open Protocols

Today we have a real treat for you! Rabble Evan Henshaw-Plath, Twitter’s first employee, reveals the chaotic, hackathon origins of the platform. He details how user feedback built Twitter's core featu...

21 Nov 202523min

The $300 Trillion Question: Can You Buy a Home Without a Bank?

The $300 Trillion Question: Can You Buy a Home Without a Bank?

Buying a house is really, really hard. It took our host David 15 years of renting until he was in a position to get on the career ladder. It's a huge milestone, but it comes with debt, and interest. B...

19 Nov 202533min

Investment Based on Code? Why AI is the Assistant, Not a Decision-Maker, in Inclusive VC

Investment Based on Code? Why AI is the Assistant, Not a Decision-Maker, in Inclusive VC

Today David is join by Michael Tefula (of Ada Ventures) to discuss how we can power inclusion in venture capital, and how proprietary technology fits into the picture. As an investor who can code, Mic...

17 Nov 202532min

Is An Algorithm Silencing Progressive Voices? That And More From The Floor Of Web Summit Lisbon

Is An Algorithm Silencing Progressive Voices? That And More From The Floor Of Web Summit Lisbon

Recording on Tuesday (Day One) of Web Summit 2025, David Savage talks to leaders about what truly matters on the ground. Louise Thomas shares her successful fundraising round, confirming AI and health...

14 Nov 202532min

Meet Two Teenage Leaders Who Will Restore Your Faith in Humanity (We Aren't Kidding)!

Meet Two Teenage Leaders Who Will Restore Your Faith in Humanity (We Aren't Kidding)!

Today's show features a conversation recording at Web Summit with two future (and present) leaders : Raya Mardani and Aarav Sharma. They are 15 and 16 respectively and already building incredible solu...

12 Nov 202525min

Populært innen Teknologi

lydartikler-fra-aftenposten
romkapsel
rss-avskiltet
tomprat-med-gunnar-tjomlid
teknisk-sett
shifter
rss-impressions-2
nasjonal-sikkerhetsmyndighet-nsm
energi-og-klima
hans-petter-og-co
rss-alt-vi-kan
teknologi-og-mennesker
elektropodden
rss-snakk-om-sikkerhet
smart-forklart
fornybaren
pedagogisk-intelligens
rss-bouvet-bobler
rss-fjorsilkebris-podcast
rss-tendencast-kunstig-intelligens-og-juss-2