The Future of Customer Service: Text Messaging and AI with Quiq
Tech Talks5 Aug 2024

The Future of Customer Service: Text Messaging and AI with Quiq

On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry.


Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Episoder(853)

 The Horizontal Specialist: How to Escape the Vertical Career Ladder

The Horizontal Specialist: How to Escape the Vertical Career Ladder

We are taught to be vertical specialists: stay in your lane, climb the ladder, and fit into a box. But Casey Woo, founder of the Operators Guild, argues that in high-growth tech, the "lane" is actuall...

16 Feb 38min

Agentic AI: What Happens When The Tools Stop Asking For Permission?

Agentic AI: What Happens When The Tools Stop Asking For Permission?

We’ve accepted AI as a copilot, but Channing Ferrer (Chief Revenue Officer and CEO of the Americas at Brevo) argues we are rapidly approaching the era where software executes entire workflows without ...

13 Feb 30min

In The Middle Of The Ozempic Gold Rush Habitual Refused the “Easy” Revenue: We Find Out Why

In The Middle Of The Ozempic Gold Rush Habitual Refused the “Easy” Revenue: We Find Out Why

GLP-1 medications like Ozempic and Mounjaro have changed the world, but they aren't a silver bullet. Napala Pratini, co-founder of Habitual, joins David to discuss the “hard stuff” behind the hype: be...

11 Feb 32min

Beth Paretta Shares The Next Step in Formula E's Silent Revolution

Beth Paretta Shares The Next Step in Formula E's Silent Revolution

The "silent" revolution is getting louder, and faster. Beth Paretta, VP of Sporting at Formula E, joins David Savage to reveal the Gen 4 car. A monster hitting 0-60 in 1.8 seconds. We explore why the ...

9 Feb 32min

Subscription Fatigue Shouldn't Be Part of Your Fitness Journey

Subscription Fatigue Shouldn't Be Part of Your Fitness Journey

Matt Austin and Ryan Lovelock left the Bank of England to solve a modern problem: subscription fatigue. In this episode, the SPORTL co-founders reveal why they are betting on a "no ties" pay-as-you-go...

6 Feb 31min

We Forgot the Basics of Cyber Hygiene: NordVPN's Human Firewall Warning

We Forgot the Basics of Cyber Hygiene: NordVPN's Human Firewall Warning

NordVPN CTO Marijus Briedis argues that while the tech world sprints toward AI, we have forgotten the basics of cyber hygiene. He reveals why the "human firewall" is his biggest headache. From users v...

4 Feb 35min

From Consultant to Builder: Sadia Dhorat's "Sink or Swim" Moment and the Lessons She's Learnt

From Consultant to Builder: Sadia Dhorat's "Sink or Swim" Moment and the Lessons She's Learnt

Today we speak to Sadia Dhorat, an entrepreneur who swapped the safety-net of consulting career for the gritty reality of New York’s health tech scene during the pandemic. Now she's in London helping ...

2 Feb 47min

Discover How Dirt is Actually the World’s Best Carbon Capture Technology

Discover How Dirt is Actually the World’s Best Carbon Capture Technology

We spend billions on climate tech, yet we know more about space than the soil beneath our feet. Robin Saluoks (CEO, eAgronom) reveals why dirt is actually the world's most advanced carbon capture tech...

30 Jan 30min

Populært innen Teknologi

lydartikler-fra-aftenposten
romkapsel
energi-og-klima
teknisk-sett
tomprat-med-gunnar-tjomlid
elektropodden
nasjonal-sikkerhetsmyndighet-nsm
fornybaren
rss-impressions-2
shifter
teknologi-og-mennesker
rss-polypod
rss-ai-forklart
pedagogisk-intelligens
rss-ki-praten
smart-forklart
rss-alt-vi-kan
rss-alt-som-gar-pa-strom
blaskjerm-brodrene
rss-forenklingspodden