Are We Designing a Landfill or Leaving a Legacy? / Jennifer Rittner / Ep. #211

Are We Designing a Landfill or Leaving a Legacy? / Jennifer Rittner / Ep. #211

Let's start with an "easy" question today... Is design a force for good, or just another cog in the capitalist machine?

I know many design professionals are grappling with this question. We see design's potential to have a positive impact but often find ourselves frustrated by its misuse as a tool for profit at any cost.

The overflowing landfills, the disposable products... These are reminders of design's unintended consequences. And while we yearn to challenge the status quo, to advocate for sustainable and ethical solutions, we often face resistance from those prioritizing short-term gains. Yeah, it's a delicate balance.

So how can we raise our voices as activists without jeopardizing our livelihoods? How do we ensure that our work benefits not only our (internal) clients but also society and the planet?

Our guest, ​Jennifer Rittner​, has dedicated her career to exploring these questions. In the conversation, we delve into the complex relationship between design, ethics, and culture.

  • Do we need a moral compass for the design industry?
  • How much responsibility do we, as designers, bear for the impact of our work?
  • What kind of culture do we want to shape through our designs?

If anything, this episode invites you to step back from your daily tasks and reflect on the bigger picture.

It's an opportunity to clarify your purpose as a professional and think about how you can align your work to that. So if that sparks your interest, join us for an inspiring chat.

Let's be honest, in a world obsessed with instant gratification, it's crucial to pause every now and than to consider the long-term consequences of our actions. We owe it to generations to come.

Enjoy and keep making a positive impact.

~ Marc

--- [ 1. GUIDE ] ---

00:00 Welcome to Episode 211

03:30 Recalibrating Social Dynamics

05:00 Design and Social Dynamics

10:00 Is there an alternative?

17:30 How her approach changed

19:00 Marc's background

24:00 Solution before building

25:00 Designer reflection

26:30 Accountability in design

32:00 The landfill problem example

38:00 What's holding us back?

43:00 How to be better humans

47:15 How we label success

51:30 Her thoughts on designers

58:00 Balancing what to make

1:00:00 "The Lab culture"

1:03:30 Power to change

1:06:30 Resources


--- [ 2. LINKS ] ---


--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals.

⁠https://servicedesignshow.com/circle


Episoder(315)

Advancing Service Design 2024 / Program Deep Dive with Sylvie Abookire

Advancing Service Design 2024 / Program Deep Dive with Sylvie Abookire

An exciting new conference is just around the corner, ​Advancing Service Design 2024​. We ​recently had a chat​ with Lou Rosenfeld, the conference organizer, about key ideas behind the conference. Now...

14 Nov 202433min

Why People Aren't Listening to You - And How to Fix That / Gabrielle Dolan / Ep. #214

Why People Aren't Listening to You - And How to Fix That / Gabrielle Dolan / Ep. #214

I remember being subscribed to this email newsletter from a guy named Josh, all about email marketing (kind of meta)... Every single day, a new email from Josh would pop up in my inbox, and I'd open i...

7 Nov 20241h

What's this new SD conference all about!? / Advancing Service Design Conference 2024 (Part 1) with Lou Rosenfeld

What's this new SD conference all about!? / Advancing Service Design Conference 2024 (Part 1) with Lou Rosenfeld

I'm excited... There's a brand new conference just around the corner – ​Advancing Service Design​ – and it's organized by none other than Rosenfeld Media, the publisher behind some of the most iconic ...

31 Okt 202434min

Confessions of a Journey Management Pioneer / Florian Vollmer / Ep. #213

Confessions of a Journey Management Pioneer / Florian Vollmer / Ep. #213

Sure, everyone's talking about Journey Management, but few are actually doing it well... It's one thing to map out customer journeys, but quite another to truly manage them. The frameworks and models...

24 Okt 20241h 2min

A New Approach to Measuring Design's Impact / Stacey Barr / Ep. #212

A New Approach to Measuring Design's Impact / Stacey Barr / Ep. #212

This might be the most profound conversation I've recorded this year... What if I told you that the puzzle of how to measure and quantify the value of design has already been solved? I know, it soun...

10 Okt 20241h 9min

How DesignOps helps you Focus on What Matters / Meredith Black / Ep. #210

How DesignOps helps you Focus on What Matters / Meredith Black / Ep. #210

Ever feel like the weight of the world on your shoulders as a service design professional... That you're constantly juggling your "actual" work with the complexities of organizational processes and s...

12 Sep 202457min

RAG makes Service Design easier, faster, and more fun / Kirk Marple / Ep. #209

RAG makes Service Design easier, faster, and more fun / Kirk Marple / Ep. #209

Sure, AI is pretty cool, but have you heard of something called Retrieval-Augmented-Generation (RAG)... We don't often spotlight specific tech on the Show, but RAG? I firmly believe that RAG has the ...

29 Aug 20241h 5min

Populært innen Business og økonomi

lydartikler-fra-aftenposten
stopp-verden
dine-penger-pengeradet
rss-penger-polser-og-politikk
e24-podden
rss-borsmorgen-okonominyhetene
pengepodden-2
finansredaksjonen
livet-pa-veien-med-jan-erik-larssen
pengesnakk
utbytte
okonomiamatorene
tid-er-penger-en-podcast-med-peter-warren
morgenkaffen-med-finansavisen
liberal-halvtime
stormkast-med-valebrokk-stordalen
lederpodden
rss-politisk-preik
rss-markedspuls-2
lederskap-nhhs-podkast-om-ledelse