064: Customer Service vs. Customer Experience: Stop Losing Money in Your Business

064: Customer Service vs. Customer Experience: Stop Losing Money in Your Business

Send a text https://www.coachtoscale.com/home Watch on youtube Welcome back to the Service Business Blueprint Podcast with Jeff Luther! 🚀 In today's episode, we're diving deep into a critical topic every service business owner needs to understand: the difference between customer service and customer experience. Jeff shares real-life examples, expert insights, and actionable strategies to help you elevate your customer experience and stop losing money in your business. Learn how to transfo...

Episoder(110)

014: From Negativity to Prosperity: Turning Business Challenges into Opportunities

014: From Negativity to Prosperity: Turning Business Challenges into Opportunities

Send a text Welcome to our podcast, where we will discuss ways to turn negative experiences in your business into positive outcomes. Whether you're a business owner or manager, we'll provide tips and ...

2 Mai 202314min

013: Boosting Productivity: Creative Ways to Incentivize Workers in Your Business

013: Boosting Productivity: Creative Ways to Incentivize Workers in Your Business

Send a text Are you struggling to motivate your employees and increase productivity in your business? In this video, we'll explore some creative ways to incentivize workers and keep them engaged and m...

25 Apr 202324min

012: Marketing 101 - Pay to Play

012: Marketing 101 - Pay to Play

Send a text Welcome back to the Inspector Alliance podcast. On this episode, we dive into the importance of marketing in your business. Marketing is a way to promote and connect your business with cus...

18 Apr 202311min

011: Hiring an Employee with Ambitious Goals: Home Probe Hiring Expectations

011: Hiring an Employee with Ambitious Goals: Home Probe Hiring Expectations

Send a text Hiring the right employees is crucial for any business, but have you ever thought about hiring someone with goals that align with your business? It can make all the difference in the succe...

11 Apr 20237min

010: Full-Time Employee vs Contractor: Understanding the Key Differences

010: Full-Time Employee vs Contractor: Understanding the Key Differences

Send a text Welcome to this episode of our podcast where we’ll be discussing the differences between full-time employees and contractors. Whether you're a business owner looking to hire or an individu...

4 Apr 202318min

009: Behind the Scenes of a Home Inspection Business: Insights from the Director of Operations Jason Taylor

009: Behind the Scenes of a Home Inspection Business: Insights from the Director of Operations Jason Taylor

Send a text Welcome back to Inspector Alliance. I am so thrilled to have you back on another episode. Today is a special episode because I brought on one of my employees, Jason Taylor. Jason is part o...

28 Mar 202320min

008: Finding the Perfect Business Mentor or Group | Grow Your Business and Network

008: Finding the Perfect Business Mentor or Group | Grow Your Business and Network

Send a text Having a business mentor or being part of a mastermind group can be highly beneficial for entrepreneurs and business owners. Here are some reasons why: 1. Guidance and support: A mentor o...

21 Mar 202320min

007: How to Hire the Perfect Employee: The Phone Interview

007: How to Hire the Perfect Employee: The Phone Interview

Send a text Recruiting is the process of trying to find and hire the right person for a job. As many of you know, I'm passionate about people. I love hiring folks and building a team that can work ins...

14 Mar 202336min

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