064: Customer Service vs. Customer Experience: Stop Losing Money in Your Business

064: Customer Service vs. Customer Experience: Stop Losing Money in Your Business

Send us a text https://www.coachtoscale.com/home Watch on youtube Welcome back to the Service Business Blueprint Podcast with Jeff Luther! 🚀 In today's episode, we're diving deep into a critical topic every service business owner needs to understand: the difference between customer service and customer experience. Jeff shares real-life examples, expert insights, and actionable strategies to help you elevate your customer experience and stop losing money in your business. Learn how to tran...

Episoder(106)

Unlocking Entrepreneurial Success: Service Business Blueprint Secrets for Team and Goal Mastery

Unlocking Entrepreneurial Success: Service Business Blueprint Secrets for Team and Goal Mastery

Send us a text Join Jeff Luther as he unveils the hidden gems of the Service Business Blueprint, guiding you through the art of goal setting for both labor and personal growth. Discover the crucial el...

7 Feb 202410min

Simplify Your Business: Easy Tools to Grow Your Service Business

Simplify Your Business: Easy Tools to Grow Your Service Business

Send us a text Join Jeff Luther as he delves into the pivotal realm of setting and actualizing strategic business goals. Discover the power of simplification and actionable insights into making your s...

29 Jan 202419min

Setting Goals and the Plan to Bring Them to LIFE

Setting Goals and the Plan to Bring Them to LIFE

Send us a text Join Jeff Luther's engaging journey in the latest Service Business Blueprint podcast. Dive deep into setting achievable personal goals, overcoming fears of success/failure, and pursuing...

16 Jan 202411min

Goal Setting for your Service Business in 2024

Goal Setting for your Service Business in 2024

Send us a textJump into a fresh start with Jeff Luther as he breaks down unconventional goal-setting strategies for service businesses. Discover how to avoid New Year's resolution clichés and set atta...

11 Jan 202421min

Unlocking Profitable Service Business Secrets

Unlocking Profitable Service Business Secrets

Send us a text Join Jeff Luther for a fiery rundown on cost structures in service businesses! 🚀 Dive into the essentials of managing costs, distinguishing between fixed and variable expenses, and str...

14 Des 20236min

Navigating Change In Business: Layoffs & Transitions

Navigating Change In Business: Layoffs & Transitions

Send us a text Jeff Luther gets candid on the tough times in service biz—laying off staff, reevaluating, and staying resilient. He shares personal missteps and proactive strategies for sustaining a th...

5 Des 202313min

Mindset, Limiting Beliefs & How to Overcome Challenges in Business

Mindset, Limiting Beliefs & How to Overcome Challenges in Business

Send us a text In this enriching podcast episode, Jeff unravels the threads of mindset mastery, offering invaluable insights on conquering limiting beliefs and navigating the challenges inherent in th...

28 Nov 202314min

Turn Complaints to Growth: The Core Value Code

Turn Complaints to Growth: The Core Value Code

Send us a text Join Jeff Luther in an engaging episode as he delves into the essence of service businesses, focusing on core values. In this lively discussion, Jeff explores the distinction between ...

21 Nov 202314min

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