Think Customers Hate to Wait? Think Again.
Nudge8 Aug 2022

Think Customers Hate to Wait? Think Again.

As a marketer, I wish I had learned about the ‘labour illusion’ sooner. The labour illusion suggests that consumers perceive products more favourably when they’re aware of the effort put in. In today’s show Sam Tatam, Head of Behavioural Science at Ogilvy explains Aquafresh’s smart product marketing trick, why a cider brewer left twigs in their packages ‘by accident', and how Uber stops customers from cancelling their rides. Try HubSpot for free: https://hubspot.sjv.io/jWq4k6 Sam’s book: https://linktr.ee/evolutionaryideas Monteith’s “Sorry about the twigs” ad: https://imgur.com/a/9LEIZ7i Intermache’s freshest orange juice: https://imgur.com/a/P0rv140 My labour illusion Reddit ad: https://imgur.com/a/fnkiY9V Subscribe to the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list

Episoder(283)

What happens when AI can persuade humans?

What happens when AI can persuade humans?

Facebook has developed AI that’s smart enough to manipulate and persuade humans. Political spinsters have used it to persuade voters. Scam artists used it to con thousands of people at scale. Yet, I’m...

5 Aug 202425min

7 cognitive biases that might ruin your life

7 cognitive biases that might ruin your life

What do Maradona’s Hand of God and Martin Luther King’s “I Have A Dream” have in common? Both might be due to cognitive biases. Today, on Nudge, Nuala Walsh shares seven cognitive biases that shape ou...

29 Jul 202428min

The lying psychologist who fooled the world

The lying psychologist who fooled the world

He lied to his students, his friends, and his family. He fabricated data in 57 separate studies. He publicised racist views as scientific fact. And for a decade, he got away with it. Today, I share ho...

22 Jul 202430min

Rory Sutherland on Drink Driving, Five Guys and the Tube Map

Rory Sutherland on Drink Driving, Five Guys and the Tube Map

In today’s episode of Nudge, Rory Sutherland explains how to Sell a £500 hoover Make a flight delay pleasurable  Improve the London Tube map  Persuade more effectively Make any cafe more popular  Sto...

15 Jul 202426min

How to give an election winning speech

How to give an election winning speech

What do election winners have in common? What makes a speech more persuasive? Are there tactics that every politician follows? And can we use these same tactics in our day-to-day work? I’ve spent the ...

8 Jul 202425min

“It’s the mistake EVERY business makes” Rory Sutherland

“It’s the mistake EVERY business makes” Rory Sutherland

In today’s episode of Nudge, Rory Sutherland explains: The reason behind Brexit  How doormen were undervalued  What bees teach us about creativity  The problem with R&D  Amazon’s two way door  Don’t...

1 Jul 202434min

How adverts use psychology to win you over

How adverts use psychology to win you over

In the 5 years I’ve spent creating this show, I’ve learnt a lot about advertising. Today, I share six evidence-based principles that are proven to improve any ad. If you want to understand why you buy...

24 Jun 202416min

How to win any argument (according to a neuroscientist)

How to win any argument (according to a neuroscientist)

I guarantee that the words you use to win arguments are ineffective. I don’t think you’re a lousy persuader, I think we all are. Today, world-leading neuroscientist Tali Sharot shares her decade-long ...

17 Jun 202422min

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