Think Customers Hate to Wait? Think Again.
Nudge8 Aug 2022

Think Customers Hate to Wait? Think Again.

As a marketer, I wish I had learned about the ‘labour illusion’ sooner. The labour illusion suggests that consumers perceive products more favourably when they’re aware of the effort put in. In today’s show Sam Tatam, Head of Behavioural Science at Ogilvy explains Aquafresh’s smart product marketing trick, why a cider brewer left twigs in their packages ‘by accident', and how Uber stops customers from cancelling their rides. Try HubSpot for free: https://hubspot.sjv.io/jWq4k6 Sam’s book: https://linktr.ee/evolutionaryideas Monteith’s “Sorry about the twigs” ad: https://imgur.com/a/9LEIZ7i Intermache’s freshest orange juice: https://imgur.com/a/P0rv140 My labour illusion Reddit ad: https://imgur.com/a/fnkiY9V Subscribe to the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list

Episoder(282)

How 22,000 were persuaded to clean sewage

How 22,000 were persuaded to clean sewage

This is surely the most persuasive message on earth? It made 22,000 Brits agreed to 1,000 hours of community service, including, but not limited to; cleaning toilets at festivals, scraping chewing gum...

3 Jun 202425min

The persuasive power of profanity

The persuasive power of profanity

Warning. This episode contains explicit language.  In 2018, KFC told the world they FCK’d up. Today on Nudge, Professor Moore shares the science behind swearing and reveals if swearing in ads helps or...

27 Mai 202425min

The speech that put a man on the moon

The speech that put a man on the moon

It seems inevitable to us now that someone would eventually land on the moon. But back in 1962 that wasn’t so certain. With the ever-rising costs of the Apollo space program, and a huge amount of tax ...

20 Mai 202426min

“Don’t be fooled by this sales trick” Chris Voss

“Don’t be fooled by this sales trick” Chris Voss

Chris Voss, the FBI’s former chief hostage and kidnapping negotiator, shares how to succeed in any negotiation. Chris’s newsletter: https://www.blackswanltd.com/the-edge Chris’s book: https://www.bla...

13 Mai 202427min

FBI hostage negotiator shares his worst mistakes

FBI hostage negotiator shares his worst mistakes

Chris Voss, former chief hostage and kidnapping negotiator for the FBI, shares the worst negotiation mistakes you can make.  Chris’s newsletter: https://www.blackswanltd.com/the-edge Chris’s book: ht...

6 Mai 202425min

10 pricing tips from 10 pricing experts

10 pricing tips from 10 pricing experts

In the 5 years I’ve run Nudge, I’ve interviewed 10 experts on pricing. These aren’t run-of-the-mill LinkedIn gurus. They’re peer-reviewed researchers from some of the world’s most prestigious universi...

29 Apr 202417min

“It's How McDonald’s Make Men Binge” Rory Sutherland

“It's How McDonald’s Make Men Binge” Rory Sutherland

In today’s episode of Nudge, Rory Sutherland explains: When to tell smokers to quit smoking  How to double McDonald’s orders  Ways to make Londoners recycle  Why pensions schemes are broken  How to m...

22 Apr 202432min

6 scientifically-proven persuasion techniques

6 scientifically-proven persuasion techniques

I’ve spent 200 hours interviewing persuasion experts. Today, I share the persuasion tactics that actually work.  Join the free Science of Persuasion Course: https://nudge.ck.page/persuasion-course R...

15 Apr 202418min

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