Think Customers Hate to Wait? Think Again.
Nudge8 Aug 2022

Think Customers Hate to Wait? Think Again.

As a marketer, I wish I had learned about the ‘labour illusion’ sooner. The labour illusion suggests that consumers perceive products more favourably when they’re aware of the effort put in. In today’s show Sam Tatam, Head of Behavioural Science at Ogilvy explains Aquafresh’s smart product marketing trick, why a cider brewer left twigs in their packages ‘by accident', and how Uber stops customers from cancelling their rides. Try HubSpot for free: https://hubspot.sjv.io/jWq4k6 Sam’s book: https://linktr.ee/evolutionaryideas Monteith’s “Sorry about the twigs” ad: https://imgur.com/a/9LEIZ7i Intermache’s freshest orange juice: https://imgur.com/a/P0rv140 My labour illusion Reddit ad: https://imgur.com/a/fnkiY9V Subscribe to the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list

Episoder(284)

“It's How McDonald’s Make Men Binge” Rory Sutherland

“It's How McDonald’s Make Men Binge” Rory Sutherland

In today’s episode of Nudge, Rory Sutherland explains: When to tell smokers to quit smoking  How to double McDonald’s orders  Ways to make Londoners recycle  Why pensions schemes are broken  How to m...

22 Apr 202432min

6 scientifically-proven persuasion techniques

6 scientifically-proven persuasion techniques

I’ve spent 200 hours interviewing persuasion experts. Today, I share the persuasion tactics that actually work.  Join the free Science of Persuasion Course: https://nudge.ck.page/persuasion-course R...

15 Apr 202418min

The overlooked secret to better writing

The overlooked secret to better writing

I wish I had followed Prof Todd Rodgers’ advice earlier.  Writing for Busy Readers book: https://writingforbusyreaders.com/ Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list...

8 Apr 202421min

Can knowing more make you enjoy less?

Can knowing more make you enjoy less?

I used to love football, but nowadays I’m indifferent towards it. Today on Nudge, Professor Sarah Moore explains why.  Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list

1 Apr 202424min

Why Amazon paid staff $5k to quit

Why Amazon paid staff $5k to quit

In today’s episode of Nudge, Uri Gneezy explains why Amazon paid staff $5,000 to quit, how he got Singapore taxi drivers to walk more, and how Pret made their staff friendlier.  Uri’s book Mixed Signa...

25 Mar 202429min

The £500 million marketing mistake

The £500 million marketing mistake

In 1991, CEO of one of the UK’s largest high street brands lost £500m in value overnight. He almost caused his company to go bankrupt, which ultimately led to his dismissal and a complete company rebr...

18 Mar 202419min

The hidden (sexual) symbolism in the McDonald's logo

The hidden (sexual) symbolism in the McDonald's logo

Is there a hidden sexual symbolism behind the famous golden arches? Yes (apparently). I laughed at this, thinking it was BS, but today I realise I’m probably wrong. See subtle tweaks in logo designs d...

11 Mar 202422min

Why these irrational prices actually work

Why these irrational prices actually work

Every year $342 billion is spent on bottled water. And yet, for many of those customers a safer version, that tastes the same, is 300x cheaper. Our collective thirst for bottled water is largely irrat...

4 Mar 202423min

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