Interview: Carolyn Kopprasch of Buffer on Buffer's Secret to Killer Customer Service and Strategic Hiring
Rocketship.fm22 Jul 2014

Interview: Carolyn Kopprasch of Buffer on Buffer's Secret to Killer Customer Service and Strategic Hiring

Carolyn Kopprasch, Chief Happiness Officer at Buffer, talks with us about how they’ve kept up quality as they’ve grown their support team, and the unconventional ways they’ve scaled. *** This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy. Since you're listening to Rocketship, we'd like to suggest you also try other Podglomerate shows surrounding entrepreneurship, business, and careers like Creative Elements and Freelance to Founder.

Episoder(686)

Product People vs Product Leaders

Product People vs Product Leaders

Today, we’re going to dive into the concept of Product Leadership, and specifically the differences between Product People and Product Leaders. We'll go over proven methods to move up inside of an org...

9 Mai 201924min

Interview: Ash Maurya of Lean Canvas on Scaling Lean

Interview: Ash Maurya of Lean Canvas on Scaling Lean

Today we talk with Ash Maurya, the creator of the Lean Canvas and most recently the author of Scaling Lean. His posts and advice have been featured in Inc., Forbes, and Fortune and we're incredibly ex...

3 Mai 201932min

The Downsides of Data

The Downsides of Data

On today's show we talk with Clive Thompson, the author of "Coders: The Making of a New Tribe and the Remaking of the World." We discuss why Coders were such a focus for him, and given all the recent ...

24 Apr 201925min

Blockland: Finding Bernie Moreno

Blockland: Finding Bernie Moreno

As we drive along this nondescript suburban street -- dotted with your standard fare of KFC’s and Pizza Hut’s and CVS Pharmacies, it seems like most other main suburban neighborhood thoroughfares here...

16 Apr 201920min

Blockland: Naysayers

Blockland: Naysayers

Today we’re going to let the skeptics speak. Today we’re going to hear from people who are doubting the initiative. People who have questions. People who may not be buying into all that Blockland has ...

11 Apr 201924min

Blockland: The Blockland Conference

Blockland: The Blockland Conference

As we're sitting here taking in the first ever Blockland Solutions conference, it’s pretty wild to see what’s unfolding. To many, it might not be that mind-blowing. It really seems like… plenty of oth...

9 Apr 201922min

Blockland: Blockchaining Cleveland, Ohio

Blockland: Blockchaining Cleveland, Ohio

In the first few episodes of the Blockland series, we learned a bit about what the Blockland initiative was all about, why it started and who started it, and even rewound a bit to learn a bit more abo...

4 Apr 201923min

Interview: Wikipedia Co-Founder Larry Sanger on Building an Encyclopedia on a Blockchain

Interview: Wikipedia Co-Founder Larry Sanger on Building an Encyclopedia on a Blockchain

Everpedia is the world's largest encyclopedia on the blockchain. It's decentralized, democratic, censorship-resistant and offers a financial incentive for those participating in creating and editing c...

2 Apr 201931min

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