Ep. 259 - Security Awareness Series - Listen Up Social Engineering Your Help Desk with Aaron Painter

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Aaron Painter. Aaron is the CEO of Nametag Inc., the company who invented "Sign in with ID" as a more secure alternative to passwords.

After watching too many friends and family members fall victim to identity theft and online fraud, Aaron assembled a team of security experts to build the next generation of online account protection. Nametag has a mission to bring authenticity to the internet and enable people to build more trusted relationships. They believe security should be centered around you, the user, and that your identity - like your privacy - is a valuable asset worth protecting.

Having lived and worked in six countries across four continents, Aaron exemplifies a new generation of global leaders. In his 2017 best-selling book, LOYAL, he describes his key to leadership: fostering a culture of listening. Through codifying and implementing a business framework of listening, Aaron has built success across the world. [May 20, 2024]

00:00 - Intro

00:20 - Intro Links:

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:34 - Aaron Painter Intro

04:47 - The Road to Cybersecurity

07:45 - Protecting the Help Desk

10:44 - Fixing the Process

15:17 - The Person Behind the Screen

19:22 - A Matter of Trust

21:55 - Cultural Divide

24:17 - Culture Influencing Security

25:23 - Tips for a New CISO

29:50 - Mentors

32:16 - Book Recommendations

- Elon Musk - Walter Isaacson

- The Coming Wave - Mustafa Suleyman

- Loyal - Aaron Painter

35:02 - Find Aaron Painter online

- LinkedIn: linkedin.com/in/aaronpainter

- Website: www.getnametag.com

35:45 - Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org