Driving Performance: When AI Takes The Wheel, with Bob Trotter

Artificial Intelligence is the technology on everyone’s minds. Whether it’s using Chat GPT for content creation, or bringing in new tools to process our data differently. We have all started interacting with AI and we all stand to gain from it. Contrary to popular belief, a recent survey by McKinsey shows that AI would not threaten but create millions of new jobs. So how do we integrate this technology into our companies?

Answering this question on In Good Companies is Bob Trotter, executive partner at Gartner, and self-labeled “Fintech Evangelist.” Bob is someone who believes in the power of new tools to improve people’s lives. Over the last 25 years, he has developed his IT expertise with companies like EY or ThyssenKrupp. At Gartner, he works with CIOs and CTOs for banking and financial institutions, helping them with their strategy and tech modernization and leveraging emerging technology like artificial intelligence.

In this episode, Bob joins our host Ari Marin to discuss everything AI: from backend tasks, to product personalisation and planned integration. We find out how to use this new technology, and address the big questions that are permeating the business world. Why Artificial Intelligence? What does it mean for the future of business? And how can we start using it to our advantage, now?

Join Bob and Ari today, and get ready to hack the AI business mindset.

Highlights:

• Why should we be paying attention to AI? (2:55)
• How the launch of Chat GPT changed access to Artificial Intelligence (4:15)
• AI’s talents: customization and authorship at scale (5:42)
• Companies should define their AI “ambitions” (7:00)
• The importance of identifying good data (8:20)
• AI to enhance customer facing and operation services (9:54)
• Addressing fears around data security (12:52)
• Breaking the myth of AI replacement (14:46)
• AI will change our business models (17:17)
• Tips to make AI technology accessible for your teams (20:03)
• What is the current legal framework around AI? (22:42)
• “We are still at the beginning of a tremendous journey” (25:00)

Links:

• Cadence Bank Website
• Cadence Bank X (Twitter)
• Cadence Bank LinkedIn
• Cadence Bank YouTube
• Gartner Website
• Gartner LinkedIn
• Bob Trotter LinkedIn
• McKinsey Global Institute - “Generative AI and the future of work in America”
  
  

Feedback:

If you have questions about the show or topics you'd like discussed in future episodes, email our producers, Eydie.Pengelly@cadencebank.com or Danielle.Kernell@cadencebank.com.