Entra Follow-up, Helpdesk Security, Certifications

In this episode, Andy and Adam clarify some points from the previous episode and discuss two main topics: mitigating social engineering attacks on IT help desks and the value of certifications in cybersecurity. They provide practical tips for securing IT help desks, such as requiring callbacks, video verifications, and supervisor verification. They also share their thoughts on certifications, highlighting the importance of experience and continuous learning over the number of certifications. They recommend certifications from AWS and Microsoft for beginners and discuss the relevance of TCP/IP knowledge in today's cybersecurity landscape.

Takeaways -Mitigate social engineering attacks on IT help desks by implementing measures such as requiring callbacks, video verifications, and supervisor verification.

-Certifications in cybersecurity can be valuable for beginners and for demonstrating knowledge and skills to employers, but they should not be the sole focus. Experience and continuous learning are more important.

-Certifications from AWS and Microsoft are cost-effective options for beginners in the field.

-TCP/IP knowledge, while important, may not be as relevant in today's cybersecurity landscape as other skills and knowledge areas.

-Adaptability and meeting employers where they are in terms of security practices are crucial in the field of cybersecurity.

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https://www.bleepingcomputer.com/news/security/us-health-dept-warns-hospitals-of-hackers-targeting-it-help-desks/

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