Human-Centered Retail with guest Rishad Tobaccowala, author of Restoring the Soul of Business
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."- Maya AngelouWe're moving on to the 2nd of the "8 Essentials...
17 Nov 202041min
Digitally Enabled
This episode we begin the journey to remarkable by digging into Essential #1 in Steve's "8 Essentials of Remarkable Retail" framework. And we've gone global with a great panel of joining us from New Y...
10 Nov 202038min
Choose Remarkable
"The problem is, you think you have time."- Carlos Castaneda, Journey to IxtlanAs we transition to the second part of our inaugural season, we take a brief look back at the core principles behind why ...
3 Nov 202036min
Challengers of the Status Quo with Coresight Research's CEO & Founder Deborah Weinswig
"How did you go bankrupt?" Bill asked."Two ways," Mike said. "Gradually, then suddenly."- Ernest Hemingway, The Sun Also ArisesWhy do so many companies defend the status quo even when it becomes incre...
27 Okt 202038min
The Future Will Not Be Evenly Distributed with Publicis' Chief Commerce Strategy Officer Jason "Retail Geek" Goldberg
William Gibson, the great American-Canadian speculative fiction author, once said: "The future is already here, it's just not very evenly distributed." This episode features a deep dive into several k...
20 Okt 202043min
The Collapse of the Middle with Deloitte Consulting's Kasey Lobaugh
In this episode we delve into a topic that sits at the core of the need to be remarkable: the on-going bifurcation of the retail market.For more than a decade success has largely been found at either ...
13 Okt 202043min
The End of Scarcity with best-selling author Seth Godin
In this episode we talk about the end of scarcity that previously characterized much of retail's evolution. As we entered the 21st century, some 98% of all retail was done in brick & mortar locations ...
6 Okt 202047min
A World Turned Upside Down with Forrester Research's Sucharita Kodali
In our inaugural episode we explain what Season 1 is about and the structure of the podcast. We talk about why Steve wrote his book, the underlying concepts of ""Remarkable Retail: How to Win & Keep C...
29 Sep 202054min
