Trust through listening: learn about how the NSW Government is using data and insights to make services easier to access, more effective and more trusted by the community - James Bates - Episode 121

International Women's Day is a day to recognise how far we've come towards gender equality, and also how far we have left to go. Don't get us wrong - a little over a hundred years ago only a handful o...

7 Mar 202444min

Without proactive project management you'll find yourself constantly firefighting, your team unengaged, and your business unit operating as a siloed lone ranger. All this leads to poor quality deliver...

21 Feb 202417min

Travelling to a service centre, waiting in line, operating within standard 'business hours' to submit paper proof of identity documents; none of this aligns with the modern lives people live. Digital...

12 Feb 202419min

Significant cyber attacks and breaches are becoming more and more common. It's almost a guarantee now that at some point an attack vector will gain illegal unauthorised access to your computer systems...

5 Feb 202418min

The influence of Generative AI on productivity has the potential to contribute trillions of dollars in value to the worldwide economy, with recent studies suggesting generative AI could result in a wo...

22 Jan 202420min

Software engineers, lawyers, even UX professionals - rarely are these a fair representation of every day people. But usually they're the ones tasked with designing the government services that million...

15 Jan 202424min

68% of the world will live in urban areas by 2050. With cities growing and climate change leading to hotter, wetter and drier weather intelligent green infrastructure is needed to ensure our cities ar...

8 Jan 202412min

Globally trust in government is declining. According to the Edelman Trust Barometer Global Report 2023 in Australia, Canada, the USA and UK trust is sitting between 37-50% and is declining year-on-yea...

11 Des 202318min