Shaping Tomorrow: AI's Role in Business with Cristina Fonseca and Shadi Copty

Shaping Tomorrow: AI's Role in Business with Cristina Fonseca and Shadi Copty

In an exploration of AI's influence on business operations and customer interactions, Cristina Fonseca, VP of Product at Zendesk, and Shadi Copty, Senior Director of Business Engineering at Meta, discuss the future of AI in the corporate landscape.

Key Takeaways:

(04:38) AI existing "off the shelf."

(09:04) AI's transformative role in customer service.

(12:18) Initial skepticism faced by agents when introducing AI.

(14:32) How AI assists new agents in remote working environments.

(20:21) Using AI to enhance user experience.

(21:04) Challenges in transitioning technologies to customer interfaces.

(21:40) The irreplaceability of deep thinking in professional realms.

(22:01) Future prospects of AI integration in daily operations.

(22:27) AI as a ubiquitous technological tool in the near future.

(23:30) AI's evolving role in shaping human and business interactions.

Resources Mentioned:

AI at Meta

#innovation #technology #genz #metaverse #socialmedia #socialmediamarketing

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(70)

Leadership - Digital Transformation for the B2B Customer Experience, Part 2

Leadership - Digital Transformation for the B2B Customer Experience, Part 2

This episode of the Business, Innovation and Technology podcast is a continuation of the previous episode, focusing on digital transformation for the B2B customer experience. Podcast host Jordan Roger...

28 Apr 202222min

Leadership - Digital Transformation for the B2B Customer Experience

Leadership - Digital Transformation for the B2B Customer Experience

This episode of the Business, Innovation and Technology podcast focuses on digital transformation for the B2B customer experience. Podcast host Jordan Rogers-Smith is joined by Ben Howell, VP of Globa...

28 Apr 202219min

Growth - Building the Future Through Technology Partnerships

Growth - Building the Future Through Technology Partnerships

This episode of the Business, Innovation and Technology podcast looks at different approaches to building the Metaverse. Podcast host Jonathan Kratz, Director and Head of Industry of Technology, Mobil...

26 Apr 202238min

Diversity - NFTs — The New Frontier for Social Impact, Part 2

Diversity - NFTs — The New Frontier for Social Impact, Part 2

What do we still need to make Web3 and NFTs more accessible to new creators and participants? In this episode of the Meta Business, Innovation and Technology podcast, host Jessica Liao returns with gu...

24 Mar 202236min

Diversity - NFTs — The New Frontier for Social Impact

Diversity - NFTs — The New Frontier for Social Impact

How can NFTs advance social justice? Jessica Liao, Business Engineering Manager for Meta, hosts this special episode of the Meta Business, Innovation and Technology podcast featuring Maliha Abidi, Fou...

24 Mar 202234min

Leadership - Making the Metaverse: What Does the Future Hold?

Leadership - Making the Metaverse: What Does the Future Hold?

In an interview for CoinGeek, Artur Souza, VP of Business Engineering for Global Business Group at Meta, takes us into the Metaverse in this episode of the Meta Business, Innovation and Technology pod...

17 Mar 202225min

Growth - How I Built a Business on Meta feat. Ralph Burns, Founder and CEO of Tier 11

Growth - How I Built a Business on Meta feat. Ralph Burns, Founder and CEO of Tier 11

Tier 11 Agency's true aim is to unlock the online business potential of purpose-driven companies. This episode of the Meta Business, Innovation, and Technology podcast, hosted by Jordan Rogers-Smith, ...

8 Mar 202238min

Growth - First-Party Data Governance: Perspectives From Digital Advertising

Growth - First-Party Data Governance: Perspectives From Digital Advertising

Adrian Nash, Head of Strategy for Customer Experience at SAP, joins podcast host Jordan Rogers-Smith and Sean Bedford, Business Engineer at Meta on this episode of the Business, Innovation and Technol...

16 Feb 202235min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
rss-skravla-gar
rss-pa-konto
pengesnakk
utbytte
pengepodden-2
tid-er-penger-en-podcast-med-peter-warren
finansredaksjonen
stormkast-med-valebrokk-stordalen
morgenkaffen-med-finansavisen
livet-pa-veien-med-jan-erik-larssen
rss-sunn-okonomi
liberal-halvtime
rss-markedspuls-2
lederpodden