Microsoft's Contact Center Evolution with Peter Ruiter

Microsoft's Contact Center Evolution with Peter Ruiter

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/669 Peter Ruiter shares his journey from PHP developer to Microsoft MVP, highlighting his career transformation and expertise in Microsoft's contact center technology. • Born in the Netherlands with a family that spans continents – wife from Argentina, two sons aged 14 and 10 • Started in Media Technology, working with PHP and marketing automation before tr...

Episoder(797)

Matt Witteman on the MVP Show

Matt Witteman on the MVP Show

FULL SHOW NOTES https://podcast.nz365guy.com/29 Art history and early careerAll you need to know about North CarolinaTransiting from Design to DynamicsHow you became an MVP in the early days – a histo...

12 Sep 201828min

Getting on AppSource Part 2 – Dan Hesketh

Getting on AppSource Part 2 – Dan Hesketh

FULL SHOW NOTES https://podcast.nz365guy.com/28 Key advantages to listing on AppSourceGreatest take always from been exposed to AppSource distributionEnhancements to AppSourceFuture of AppSourcePotent...

8 Sep 201852min

User Adoption and Change Management – Tabetha Sheaver

User Adoption and Change Management – Tabetha Sheaver

FULL SHOW NOTES https://podcast.nz365guy.com/27 Outline of Adoption and Change ManagementKey steps when planning a Dynamics implementation to maximizeThe psychology behind User AdoptionEffective KPI’s...

25 Aug 201836min

Dynamics Training opportunities available for Partners in FY19 – Suzanne Putt

Dynamics Training opportunities available for Partners in FY19 – Suzanne Putt

FULL SHOW NOTES https://podcast.nz365guy.com/26 Learning Resources at Microsoft and courses on offer Content updates and new courses Microsoft learning content evolution Learning content for 2019 We...

11 Aug 201839min

Starting a Dynamics 365 Consulting Business – Ken Farmer

Starting a Dynamics 365 Consulting Business – Ken Farmer

FULL SHOW NOTES https://podcast.nz365guy.com/25 The journey to starting a Dynamics 365 Consulting Business and motivations behind it Important first steps in starting a Consultancy Business Finding th...

28 Jul 201856min

Getting on AppSource – Daniel Hesketh

Getting on AppSource – Daniel Hesketh

FULL SHOW NOTES https://podcast.nz365guy.com/24 Creating Add on’s, Product types and benefits that the customer seesThe Why and ‘how to’ of creating Dynamics add-onsTips when creating Dynamics add- on...

14 Jul 201854min

The Dynamics Skill Gap & How to Solve it – Britta Rekstad

The Dynamics Skill Gap & How to Solve it – Britta Rekstad

FULL SHOW NOTES https://podcast.nz365guy.com/23 Career journey’s, career highlights and the path to working to Dynamics 365Advice for people looking to make the leap into a career in DynamicsThings th...

30 Jun 201853min

Dynamics Pay It Forward – Elaiza Benitez

Dynamics Pay It Forward – Elaiza Benitez

FULL SHOW NOTES https://podcast.nz365guy.com/22 From starting at the bottomSteps to progress in Dynamics careerShare yourself with the communityThe negative and positives of a Dynamics careerPublic sp...

16 Jun 201844min

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