101 Giving customers the attention they expect with AI-powered CX | Podcast with Preet Raj - Bakstage

101 Giving customers the attention they expect with AI-powered CX | Podcast with Preet Raj - Bakstage

Bakstage transforming customer experience for businesses via our proprietary AI-based 2-way live streaming. We humanize the customer experience by enabling two-way live video interactions, thereby creating personalized and unforgettable experiences for customers and boosting retention and customer lifetime value. Connect with Preet 👇 Bakstage: https://www.bakstage.ai LinkedIn: https://www.linkedin.com/in/preet-raj Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a team of enthusiastic tech lovers whose main goal is to help users boost their lives and businesses with the right software. Connect with Tekpon ⚡ Website: https://tekpon.com SaaS Entrepreneurs & Startups: https://www.facebook.com/groups/tekpon Listen to the podcast 🎧 Spotify: https://open.spotify.com/show/0sf7X3sC8Pg8gzpphTYxgi Apple Podcasts: https://podcasts.apple.com/us/podcast/tekpon-saas-podcast/id1637493062 The topics we've discussed 🕐 00:00 Intro 00:13 What is Bakstage? 00:35 What's missing in Customer Experience 01:30 Bakstage features 03:18 Bakstage pricing 03:41 Integrations 04:10 Why you need a great team 05:30 Starting Bakstage 05:55 The team 06:15 Not actively raising 06:35 Learning to sell as a technical person 07:20 How can technical people learn how to sell? 08:22 What is the vision for Bakstage? 09:50 Happy customers are the best growth tactic 10:40 What is your story, Preet? 14:07 Advice for starting founders 16:30 Favorite SaaS product 17:33 Why customer experience is so important 19:15 Outro

Episoder(303)

292 How to stay ahead in the local SEO game | Podcast with Michel Leconte - SeoSamba

292 How to stay ahead in the local SEO game | Podcast with Michel Leconte - SeoSamba

SeoSamba is the original multi-site marketing automation software platform that executes on your behalf rather than reports and leave the heavy lifting work to you. SeoSamba works great for both B2B s...

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291 Reimagine service delivery for modern teams | Podcast with Srikrishnan Ganesan - Rocketlane

291 Reimagine service delivery for modern teams | Podcast with Srikrishnan Ganesan - Rocketlane

Collaborate seamlessly with your entire project team, partners, and clients, delivering projects on time and on budget with Rockelane. Try today! Rocketlane is a purpose-built customer onboarding and ...

21 Mar 202526min

290 The highest converting cart for online businesses | Podcast with Ismael Wrixen - ThriveCart

290 The highest converting cart for online businesses | Podcast with Ismael Wrixen - ThriveCart

Try ThriveCart now: https://tekpon.com/deals/thrivecart-deal-lifetime-offer/ ThriveCart is the leading sales platform for digital course creators, coaches, entrepreneurs, and online businesses lookin...

6 Feb 202535min

289 Start training your workforce in record time | Podcast with Luis Garcia - PETE

289 Start training your workforce in record time | Podcast with Luis Garcia - PETE

PETE is the only AI-powered learning platform that optimizes lessons for creators and students with customized content. Accelerate course creation and boost learning effectiveness with PETE's AI-power...

22 Jan 202521min

288 Harness the power of your organization’s knowledge | Podcast with Nick Caruso - KnowledgeNet.ai

288 Harness the power of your organization’s knowledge | Podcast with Nick Caruso - KnowledgeNet.ai

Discover how AI can transform your contact records into insightful stories for sales success with KnowledgeNet.ai. KnowledgeNet.ai is a leader in AI driven collaboration network applications that effi...

21 Jan 202524min

287 Grow sales profitably with actionable data insights | Podcast with John Chao - Tresl Segments

287 Grow sales profitably with actionable data insights | Podcast with John Chao - Tresl Segments

Your certified Shopify Plus data CRM. Leverage the power of AI to uncover profitable customer segments, simplify marketing flows, and sync data across platforms for data-driven success. Connect with ...

17 Jan 202525min

286 AI agents that deliver exceptional support for every customer | Podcast with Julia Goelles - Parloa

286 AI agents that deliver exceptional support for every customer | Podcast with Julia Goelles - Parloa

Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation. Parloa is a leading global AI company with a vision ...

16 Jan 202523min

285 Build a consistent pipeline with a proven paid media strategy | Podcast with Sam Viskovich - UTTR

285 Build a consistent pipeline with a proven paid media strategy | Podcast with Sam Viskovich - UTTR

At UTTR, we're all about propelling your business up & to the right. We specialize in B2B marketing and employ industry experts in paid advertising, creative, and revenue operations. We focus on achie...

11 Jan 202528min

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