Building Trust into Digital Futures

Building Trust into Digital Futures

The financial services landscape is constantly changing. From cryptocurrencies to digital payments to disruptive new investment and insurance paradigms, design has a critical role to play in ensuring the financial sector drives innovation in a way that's as good for people as it is for business. On this episode, we're joined by Toshi Mogi, AVP of Strategy, Financial Services, based in frog New York. He's here to talk financial inclusion, 'Futurecasting', a frog method of imagining and planning for possible futures, and why you should keep trust at the center of all financial innovation.

Brought to you by frog, a design and strategy consultancy. frog is part of Capgemini Invent. (https://www.frog.co)

Find episode transcripts (https://www.frog.co/designmind/design-mind-frogcast-ep-11-building-trust-into-digital-futures)

Download frog's 'Rebuilding Retail in a Post-Covid World' report by Tim Morey (https://bit.ly/3sIcMVL)

Download Toshi Mogi's latest report 'Digital Transformation Needs Design' (https://info2.frogdesign.com/en/digital-transformation-needs-design)

Download Toshi's frog report, 'Design for Digital Trust' (https://info2.frogdesign.com/designing_for_digital_trust)

Audio Production: Richard Canham (https://www.richardcanham.com/)

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Episoder(67)

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Co-evolving with Physical AI

On this episode of the Design Mind frogcast, we’re exploring what happens when AI moves from the screen into the physical world. To take this leap, we’re joined by John Robins, Head of Physical AI at ...

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Live from Milan Design Week

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On this episode of the Design Mind frogcast, we ask: how is the physicality of AI expanding into our lives? From eyewear to self-driving cars, AI-powered products of all sizes are increasingly making ...

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When Human Connection Meets AI

When Human Connection Meets AI

Today on our show, we welcome Jess Leitch, Head of frog North America, to talk about how design is evolving in an AI-shaped world. Jess also traces her transition from consulting to experimentation-le...

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Writing the Future of AI

Writing the Future of AI

On this episode of the Design Mind frogcast, we welcome Sheldon Pacotti, Technology Director in frog North America to talk using AI to create meaningful connections, the power of the parasocial and de...

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The Future of Customer Experience

The Future of Customer Experience

Today on our show, Gagandeep Gadri, Managing Director, frog, joins us to discuss the future of customer experience. We examine the gap between what organizations believe they offer and what customers ...

5 Mar 26min

What Makes a Product Great?

What Makes a Product Great?

Brought to you by frog, a global creative consultancy. frog is part of Capgemini Invent. (https://www.frog.co)  Find episode transcripts and relevant info (https://www.frog.co/designmind/design-mind-f...

10 Des 202524min

Confronting AI's Prophecy

Confronting AI's Prophecy

Today on our show, we’re joined by Thordur Arnason, a Vice President and Global Gen AI GTM Lead at Capgemini Invent. Thordur, a contributor to frog’s recent Futurescape report, is here to help us unde...

15 Apr 202526min

Engaging in Our Natural Language

Engaging in Our Natural Language

On today’s episode of the Design Mind frogcast, we’re joined by Antonello Crimi, Head of Design on the West Coast, North America at frog, to talk about the shift from app-centric to language-centric t...

1 Apr 202527min

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