135: Shannon Gregg – People, Process & Technology

135: Shannon Gregg – People, Process & Technology

Guest: Shannon Gregg

Guest Bio:

Shannon J. Gregg, PhD, MBA, is an aficionado of sales technology to increase efficiency in the sales process, and an early adopter and adoption influencer for sales technology systems, particularly Salesforce.com and technology that integrates with the Salesforce platform. Dr. Gregg is the President of Cloud Adoption Solutions, a sales process and Salesforce.com consulting practice, and she also provides keynote talks, consulting and workshops on sales productivity. Her popular book, “It’s About Time,” is available now and is being used by sales teams across the country to refocus on what’s really important to drive revenue and results. She also instructs the Professional Selling course at Point Park University. She also competes on a jazz dance team for moms.

Key Points:

Career Transition to Sales Technology:

Shannon started in sales almost by accident, selling software in the nuclear nonproliferation space. She discovered that sales is like choreography, focusing on improving sales processes to help salespeople focus on delighting prospects and customers. Shannon transitioned to sales management and eventually started her own Salesforce.com practice in 2018, which has been successful.

Sales Choreography:

Sales is more complex than sports analogies like "at-bats"; it's about choreographed moments where various teams (marketing, sales, etc.) move prospects through the funnel in a coordinated manner. Having a dance background helped her think quickly on her feet, which is a crucial skill in sales, especially when unexpected challenges arise.

Sales Technology:

Technology is a tool, not a solution in itself. It should help salespeople do what they do best without overcomplicating things. Sales technology can range from simple tools like phones and Zoom to complex CRMs integrated with other systems. The key to success with sales technology is choosing tools that are easy to use and integrate naturally into the sales process.

Adoption of Technology:

Sales technology should be easy to adopt. Sales leaders should ensure the tools don’t overwhelm the team with complexity, which could lead to poor usage and frustration. Avoid forcing long training sessions. Instead, show how the tools benefit the individual salesperson by demonstrating their value through real-life examples and role-playing.

Process in Sales:

Having a defined sales process is crucial before introducing technology. Sales leaders should first educate themselves on sales processes and how they fit their market. Sales leaders should focus on progress, not perfection, when creating a sales process. The process should evolve based on feedback and performance.

CRM (Client Relationship Management) Tools:

A CRM helps sales leaders track where salespeople need coaching and support. CRMs help manage data more efficiently than spreadsheets, providing visibility into the sales pipeline and buyer’s journey. CRMs should be customizable to fit the organization’s process, but it’s important to start with an out-of-the-box version before making customizations.

Getting Salespeople to Use Technology:

To encourage salespeople to use a CRM, leaders need to show what's in it for them. Demonstrate how using the system helps them perform better. Rather than pushing lengthy training sessions, involve reluctant salespeople in the design and testing phases of the process to ensure the tool works for them. Reluctant salespeople can be powerful allies in motivating others to adopt the tool once they see its value.

Challenges with Salespeople’s Reluctance:

Salespeople often resist using CRMs because they see them as time-consuming or invasive. Leaders should address these concerns by focusing on the benefits of CRM usage, such as better organization and visibility of the sales pipeline, and ensuring the tool is user-friendly.

Behavioral Change and Buy-in:

Getting salespeople to adopt new systems requires not only clear communication of benefits but also continuous feedback, training, and reinforcement. Real-world examples of success stories, like a salesperson improving their results, can help convince others to embrace the technology.

Guest Links:

Salesforce User Adoption in the Age of AI eBook

Connect on LinkedIn

About Salesology®: Conversations with Sales Leaders

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If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time.

Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated!

To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Instagram and check out our website at https://gosalesology.com/.

Episoder(151)

071:  Lori Lyons - Igniting Your Business!

071: Lori Lyons - Igniting Your Business!

Guest: Lori Lyons   Guest Bio: Lori is the CEO of Igniting Your Business, a marketing strategist, website designer, and coach who shows entrepreneurs how to get more leads, and more clients and make more money with a captivating digital and website presence. Lori teaches business owners to “Make Their Marketing Simple” through her individual coaching, group programs, and intimate cohorts. She is a sought-after speaker, media guest, and host of the podcast The Encore Entrepreneur where she translates the complicated side of “marketing speak” into simple everyday language for her audiences.   Guest Links: Messy Marketing Mistakes Business Owners Make That Are Costing Time and Money     About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

27 Nov 202335min

070: Luis Báez – Be Your Authentic Self

070: Luis Báez – Be Your Authentic Self

Guest: Luis Báez   Guest Bio: Luis Báez is a Sales Enablement Strategist and Sales Consultant dedicated to serving online business owners including consultants, coaches, B2B startups and SaaS companies. With over 14 years of experience in Sales & Marketing, Luis brings a breadth of knowledge and experience that spans across digital advertising, software-as-a-service, and sustainability — with a revenue impact of over $600 Million to date. Today Luis is Global Director of Revenue Enablement at Deputy, not to mention a published author through the internationally-recognized Madecraft organization. Recently, Luis was named an official Linkedin Instructor averaging 1.2K learners a day! He has also been featured on popular podcasts such as ¿Quién Tú Eres?, The Online Business Show with Tyler McCall and The Heather Sager Show among others. He’s been recruited to work at LinkedIn, Google, Uber, and Tesla, and invited to speak about Leadership and Personal Branding at business schools across the country including Stanford, UC Berkeley, and Bard.   Guest Links: http://luisbaez.com/  http://luisbaez.com/videoask      About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

20 Nov 202330min

069: Allan Schroeder – Sales Inside Out

069: Allan Schroeder – Sales Inside Out

Guest: Allan Schroeder   Guest Bio: Currently VP of sales of IOC construction. Retired Army COl with 30 years of service. Former President of an insurance agency and property management company. Small RE investor Founder of two small businesses Help create non for profit to support veterans with PTSD. Eagle 6 Adventures https://www.eagle6adventures.com/    Guest Links: https://www.linkedin.com/in/al-schroeder-36169b11/      About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

13 Nov 202336min

068: Jonathan Salk – Communication and Creating Engagement CORFAC International

068: Jonathan Salk – Communication and Creating Engagement CORFAC International

Guest: Jonathan Salk   Guest Bio: Jonathan Salk is an association/not-for-profit executive for almost 40 years. He has been CEO of CORFAC International for almost 9 years. CORFAC is a global commercial real estate network with 70 offices around the world. Prior to CORFAC Jonathan spent 4 years with the National Association of Realtors, over 18 years with the CCIM Institute and began his career with 7 years at the American Public Works Association.   Guest Links: jonathan@corfac.com http://corfac.com/      About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

6 Nov 202326min

067: John K. Hearrell – The National Association for the Self-Employed

067: John K. Hearrell – The National Association for the Self-Employed

Guest: John Hearrell   Guest Bio: John K. Hearrell, Vice President of Membership & Affiliate Programs for NASE. John has been affiliated with the National Association for the Self-Employed since 1990. He is responsible for member benefit procurement, benefit compliance, partner marketing, website analytics, and leads marketing. Prior to joining NASE, he Developed sales initiatives for 2,500 health and life insurance agents for the Agency Marketing Group. He implemented target marketing and customer service initiatives to support field agents and field leaders. John oversaw all marketing and lead development for a U.S. insurance provider with $2 billion in annualized premiums. Produced over two million leads per year through various channels including but not limited to internet advertising, direct mail, TV, radio, publications, and inbound/outbound telemarketing. He still supports lead development, but on a much smaller scale. John has been married for over thirty years and has two adult children. He is an avid Scuba Diver and holds a Dive Master certification. On weekends you’ll find him playing a round of golf in North Texas.   Guest Links: NASE membership discount code: NASE2023 Phone: (817) 778-4598 Email: Jhearrell@nase.org https://www.nase.org/become-a-member/member-benefits/benefits-at-a-glance      About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

30 Okt 202338min

066: Sean Campbell – Cascading Insights

066: Sean Campbell – Cascading Insights

Guest: Sean Campbell   Guest Bio: Sean Campbell’s company Cascade Insight focuses on B2B Market Research. He trains sales teams, turns doers into sellers to achieve exceptional performance, and balances marketing and sales efforts so they’re mutually supportive. He explains “The Age of Narrow” and why it helps consulting firms. He has been working remotely with clients and managing remote teams since 1999. He shares tips and things to avoid in this area.   Guest Links: Email: sean@cascadeinsights.com Website: www.cascadeinsights.com LinkedIn Page: https://www.linkedin.com/in/seancampbell/ Facebook Page: https://www.facebook.com/seanallencampbell/ Twitter Handle: https://twitter.com/sean_campbell      About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

23 Okt 202336min

065: Simone Vincenzi – Expert to Authority!

065: Simone Vincenzi – Expert to Authority!

Guest: Simone Vincenzi   Guest Bio: Simone Vincenzi, known as The Experts Strategist, is the co-founder of GTeX, Forbes, and Huffington Post contributor, TEDx speaker, Host of the podcast Explode Your Expert Business, and author of 3 life-changing books. Simone is passionate about turning experts into authorities using his signature EXPLODE YOUR EXPERT BIZ programs. Every year he speaks in front of more than 5,000 business leaders, which includes sharing the stage with Les Brown, Dr John DeMartini, Trent Shelton, and many more. He has also organized over 170 events, including Gary Vee speaking from the York Hall boxing ring, and he is currently speaking on more than 200 stages every year. Following his passion for making an impact on the younger generation, he also partners with the largest youth organizations in the UK, helping them deliver more effective courses and training. Simone cannot live without 3 things: Speaking, basketball, and playing his Didgeridoo.   Guest Links: https://webinarconversionkit.com/cww   Simone’s Ted Talk with Didgerido: https://youtu.be/ay9ZBGviluA     About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

16 Okt 202336min

064: Marsha Wilson – Scaling Security & Sales

064: Marsha Wilson – Scaling Security & Sales

Guest: Marsha Wilson   Guest Bio: Marsha Wilson is the CEO and Co-founder of ScaleSec, a SDVOSB and security-first cloud consultancy advising clients who want to run regulated workloads in AWS, Google Cloud, and Azure. Her career has afforded her great opportunities to support clients in the Department of Defense, Energy Sector, Healthcare, and more recently clients looking to optimize and secure their cloud environment. Marsha is married to her co-founder, Aaron, and they have three kids, two cats and one dog. She resides in San Diego, CA.    Guest Links: Website: scalesec.com     About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts.  Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an underperforming sales team, let’s talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at  http://www.gosalesology.com

9 Okt 202328min

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