#438: Everyday Getaways and Extraordinary Customer Loyalty: A Deep Dive with Tropical Smoothie Cafe®

#438: Everyday Getaways and Extraordinary Customer Loyalty: A Deep Dive with Tropical Smoothie Cafe®

Send us a text In today's highly competitive restaurant landscape, standing out requires more than just great food. It demands seamless digital experiences, deep emotional connections, and a loyalty strategy that touches every part of the brand. Tropical Smoothie Cafe is meeting that challenge head-on, leveraging loyalty principles to create what it calls “everyday getaways” for its guests. At the heart of this effort is Melissa Cummings, Vice President of Digital Marketing. With over t...

Episoder(506)

For Price Chopper and Market 32, Charity Giving Grows Loyalty Programs

For Price Chopper and Market 32, Charity Giving Grows Loyalty Programs

Send us a textGlen Bradley is Group Vice President of Marketing at Price Chopper Supermarkets and Market 32, which combined have over 130 locations.Loyalty360 CEO Mark Johnson spoke with Bradley about...

7 Jul 202126min

Loyalty360 Loyalty Live - Martha Cohen, Kobie

Loyalty360 Loyalty Live - Martha Cohen, Kobie

Send us a text Loyalty360's Mark Johnson interviews Martha Cohen, Kobie, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Loyalty Live hosts spe...

30 Jun 202120min

Fuzzy’s Taco Shop Uses Strong Fan Base to Grow Rewards Program

Fuzzy’s Taco Shop Uses Strong Fan Base to Grow Rewards Program

Send us a textNikki Rasmussen is Director of Digital Marketing for Fuzzy’s Taco Shop, which has nearly 150 locations across the country.Mark Johnson, CEO of Loyalty360, had the chance to talk with Ras...

29 Jun 202118min

Loyalty360 Loyalty Live - Tim Glomb, Cheetah Digital

Loyalty360 Loyalty Live - Tim Glomb, Cheetah Digital

Send us a text Loyalty360's Mark Johnson interviews Tim Glomb, Cheetah Digital to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Loyalty Live hos...

22 Jun 202120min

Hagerty Drives Memberships with Loyal Auto Enthusiasts

Hagerty Drives Memberships with Loyal Auto Enthusiasts

Send us a textStuart Foster is the President of Automotive and Affinity of Hagerty, an automotive enthusiast brand offering integrated membership products and programs. Based in Traverse City, Michiga...

21 Jun 202135min

Loyalty360 Loyalty Live -  Rachel Bicking, Tenerity

Loyalty360 Loyalty Live - Rachel Bicking, Tenerity

Send us a text Loyalty360's Mark Johnson interviews Rachel Bicking, Tenerity to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Loyalty Live hosts...

18 Jun 202119min

Loyalty360 Loyalty Live - Bindu Gupta, Comarch

Loyalty360 Loyalty Live - Bindu Gupta, Comarch

Send us a text Loyalty360's Mark Johnson interviews Bindu Gupta, Comarch to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Loyalty Live hosts spe...

15 Jun 202117min

Overstock Listens to Way Customer Speaks to Spur Growth

Overstock Listens to Way Customer Speaks to Spur Growth

Send us a textJimmy Budnik is Vice President of CRM for Overstock, which took home two awards at the 2020 Loyalty360 awards. They received a Gold in the Employee Engagement and Impact category and a S...

14 Jun 202126min

Populært innen Business og økonomi

stopp-verden
dine-penger-pengeradet
e24-podden
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
pengepodden-2
utbytte
pengesnakk
finansredaksjonen
morgenkaffen-med-finansavisen
tid-er-penger-en-podcast-med-peter-warren
livet-pa-veien-med-jan-erik-larssen
rss-sunn-okonomi
okonomiamatorene
lederpodden
rss-markedspuls-2
rss-fa-makro
boligbobla
rss-andelige-tanker-med-camillo
lederskap-nhhs-podkast-om-ledelse