If Your Customers Feel Confused, You’ve Already Lost Them
In this episode, David Savage sits down with Jamie Anderson, CRO at UserTesting, to tackle one of the most glaring gaps in modern business: the disconnect between what companies think their customers ...
14 Jul 202523min
Why Resumes Are Broken and What We Should Use Instead
Chris Daden, CTO of Criteria Corp, joins David Savage to explain why CVs are no longer fit for purpose in the age of generative AI. With over 60 million assessments delivered globally, Criteria is red...
11 Jul 202534min
From Data to Distinction: AI’s Role in Personalised Retail
Can AI help you remember 100 million customers?Andrew Bialecki, co-founder and CEO of Klaviyo, thinks it can, and should. In this episode, recorded at K:LDN, he explains why the days of fragmented, mu...
9 Jul 202532min
From E-Signatures to AI Agents: Docusign’s Bold Leap into Intelligent Agreements
Dmitri Krakovsky joins David to explain how Docusign is no longer just about digital signatures—it’s building a new category: Intelligent Agreement Management. From fully AI-assisted negotiation to au...
7 Jul 202524min
Sustainability Is Good Business—But Show Me the Numbers
Regulation. Data overload. Greenwashing. Welcome to the frontline of corporate sustainability.In this episode, David speaks with Raphael Güller, Chief Product Officer at Sweep—a company helping busine...
4 Jul 202528min
Lessons in Leadership: What Schools Can Teach the Tech Industry
David returns to his old school, Bedlington Academy, for a powerful conversation with Deputy Head Simon Collins. On the surface, it’s a story about education. But listen closely and it’s a story every...
2 Jul 202533min
The Blast Radius Era: Building Resilience at the Speed of Change
Jeffrey Hausman joins David to unpack why modern operational resilience is no longer just about uptime—it’s about designing for disruption. As tech stacks become more complex and interconnected, a sin...
30 Jun 202532min
From Research to Relevance: Joerg Bienert on Germany’s AI Identity
Joerg Bienert leads the German AI Association and joins David to unpack the country's unique AI landscape—where deep scientific foundations are battling cultural risk-aversion, and where digital sover...
27 Jun 202533min
