The Move17 Okt 2024

The Move in Creating Behavioral Healthcare Culture and Team with Michael Castanon

In this episode of 'The Move,' host Larry Williams interviews Michael Castanon, founder and CEO of CarePredictor, Mindfully, and Alter Behavioral Health. They discuss the critical role of culture and empathy in healthcare leadership. Michael emphasizes the importance of empathy in leadership, highlighting how it can transform patient care and employee satisfaction. The conversation covers the development of a strong organizational culture, the measurability of empathy, and the importance of caring connections in healthcare. Michael advocates for a nurturing approach that extends across all levels in an organization, affecting both internal teams and the external patient experience. Tools like the Care Predictor Index are introduced to objectively evaluate empathy levels within care teams, leading to enhanced outcomes, satisfaction, and organizational growth. 00:00 Introduction to Leadership Impact 00:51 The Importance of Culture in Healthcare 01:05 Meet Michael Castanon 01:29 The Role of Empathy in Leadership 05:20 Michael's Personal Journey 10:15 Creating a Positive Work Environment 14:44 Quantifying Empathy and Care 20:54 The Importance of Human Connection 33:11 Final Thoughts and Takeaways 34:37 Conclusion and Contact Information Learn more about your ad choices. Visit megaphone.fm/adchoices

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Episoder(26)

The Move in Mental Health Marketing: Breaking Stigma & Saving Lives with Lindsey Meyers

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The Move in Building a Professional Network with Joy Sutton

In this episode, Larry Williams speaks with Joy Sutton, VP of Brand and Communications at American Addiction Centers. Joy shares her insightful perspective on networking, emphasizing the importance of...

18 Des 202448min

The Move in Marrying Marketing Execution with Operational Intelligence with Kristen Cover

In this episode of 'The Move,' host Larry Williams interviews Kristen Cover, the Associate Vice President of Business Development and Marketing at Dell Children's Health Plan. Kristen shares her uni...

10 Des 202430min

The Move in Healthcare Marketing to GenX

In this episode, we are joined by Alan Shoebridge, Associate Vice President and Chief Communication Officer at Providence. Alan shares his expertise on healthcare marketing, discussing how to effectiv...

3 Des 202438min

The Move in Boosting Healthcare Talent Engagement & Retention with Frank Lococo and Katie Beach

In this episode, Larry Williams dives deep into the crucial intersection of people, culture, and marketing with Nebraska Medicine’s Katie Beach, VP of People Operations, and Franklin Lococo, VP of Mar...

19 Nov 202437min

The Move in Marketing Through a Healthcare Crisis with Amy Comeau

Leading Through Crisis: Amy Comeau's Journey in Healthcare Marketing In this episode of 'The Move', we welcome Amy Comeau, former Vice President of Marketing at Emory Healthcare and author of 'Every ...

13 Nov 20241h 12min

The Move in Healthcare Marketing Technology with Dan Lavelle

In this episode of The Move, Larry Williams interviews Dan Lavelle, Chief Product Officer at Unlock Health. Dan shares his deeply personal motivation for working in healthcare, stemming from his mothe...

25 Okt 202439min