The Lean Solutions Podcast8 Jul 2025

Leading with Empathy: Lean Transformation in Healthcare

What You’ll Learn:

In this episode, host Shane Daughenbaugh, and guest Lindsay Shababy discuss the importance of empathy in Lean transformation in healthcare. The emphasize the need to see the world through others' eyes, especially in healthcare where staff often face burnout and systemic challenges. They highlight the balance between empathy and accountability, using practical examples like improving patient flow from the ED to the floor by addressing communication gaps.

About the Guest:

Lindsay Shababy is the founder of Summit Performance Solutions, a consulting firm that helps healthcare leaders create sustainable improvement systems without overloading their teams. With over 10 years of healthcare operations experience and a military background, she takes a practical, disciplined approach to solving challenges in clinical settings. A Lean Six Sigma Master Black Belt with a Master of Health Administration, Lindsay has led initiatives delivering over $15 million in impact. She focuses on making continuous improvement simple and effective, specializing in operational stability, daily management systems, and leadership development.

Links:

Click Here For Lindsay Shababy's LinkedIn

Click Here For Summit Performance Solutions Website

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(299)

Before You Invest: The AI Readiness Check

What You'll Learn in This Episode:In this episode, Catherine McDonald is joined by Dajana Achelpohl to explore the AI readiness gap. The difference between simply giving people access to AI and actual...

15 Sep 26min

Culture Is the Hidden Process

What You'll Learn in This Episode:In this episode, Catherine McDonald is joined by Stephanie Angelo to explore why culture is the hidden process behind organizational performance. They discuss how org...

8 Sep 31min

Why Your Kata Isn’t Sticking

What You'll Learn in This Episode:In this episode, Patrick Adams and Andy Olrich are joined by Dr. William Harvey to explore one of the biggest challenges in continuous improvement: sustainment. Toget...

1 Sep 35min

Behavior Profiles and Kata in the Workplace

What You'll Learn in This Episode:In this episode of the Lean Solutions Podcast, Natalie Howden is joined by Cindy Darnell, Steve Burgett, and Jordan Kimball for a preview of their sessions at the Lea...

25 Aug 24min

Why Batching is Slowing Your Team Down

What You'll Learn in This Episode:In this episode of the Lean Solutions Podcast, Shayne Daughenbaugh and Andy Olrich welcome James Martin to explore why batching often feels more efficient, but can ac...

18 Aug 31min

People + Innovation: A Pre-Summit Series

What You'll Learn in This Episode:In this episode, Patrick Adams is joined by Rebecca Moyers, Director of Operational Excellence for the State of Missouri, for a preview of her session at the Lean Sol...

11 Aug 25min

People + Innovation: A Pre-Summit Series

What You'll Learn in This Episode:In this episode, Patrick Adams is joined by Paul Doyle and Shawna Hondorp for a preview of their sessions at the Lean Solutions Summit. Together, they explore two cri...

4 Aug 35min

How to Find the Real Root Cause

What You'll Learn in This Episode:In this episode, Shayne Daughenbaugh sits down with Seamus Maguire to explore one of the biggest reasons problem-solving fails, even in organizations with experienced...

28 Jul 33min