Tech Talks Daily24 Jul 2025

3357: Can AI Save Small Businesses? Homebase CEO on Empowering the Underdog

What if the biggest leap forward for small businesses wasn't about selling more, but reclaiming time?

In this episode of Tech Talks Daily, I sit down with John Waldmann, CEO and co-founder of Homebase, to unpack how AI isn't just a Silicon Valley toy for large enterprises but a lifeline for the millions of small businesses keeping local economies afloat. John explains how Homebase's newly launched AI Assistants are transforming everyday operations, automating hiring, scheduling, and admin tasks that once drained hours from already stretched owners and managers.

But this is more than a tech play. John shares why he's spent his career championing small business owners, and how Homebase is designed with them, not just for them. We explore how generative AI and real-time personalization are lowering the barrier of entry to entrepreneurship, and why small businesses might actually be outpacing the big players in adopting AI with creativity and speed.

From the realities of running a restaurant to designing software that respects the nuances of hourly work, John's perspective offers a refreshing reminder that the goal of AI isn't to replace people. It is to give them more space to do what makes their business special.

Could AI finally tilt the playing field in favour of small businesses? And are we doing enough to ensure that human-first values stay at the centre of this technological shift?

Listen in, then let us know how you see AI transforming the small business landscape in your world.

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