Building a Data-Driven Culture with Mahmoud Yassin (Booking.com) | AI, Data Quality & Governance

Senior Data Manager at Booking.com, Mahmoud Yassin, shares how to build a data-driven culture, improve data quality, and balance AI with human judgment. Learn about data governance, hiring for data roles, and driving change in a fast-paced, regulated environment.

Chapters

(00:00) Introduction to Data Leadership

(00:56) Mahmoud's Journey in Data Management

(05:05) Current Role at Booking.com

(05:40) A Day in the Life of a Data Manager

(08:14) Data-Driven Customer Experience

(12:12) Ensuring Actionable Insights

(15:52) Avoiding Data Paralysis

(18:33) Balancing AI and Human Judgment

(21:14) Guardrails for Machine Learning Models

(23:43) Adapting to Regulatory Changes

(25:26) Navigating Data Management and Regulation

(27:20) Fostering a Data-Centric Culture

(30:42) Overcoming Resistance to Data-Driven Change

(32:41) Hiring for Data Roles in a Competitive Landscape

(36:06) Balancing Soft Skills with Technical Expertise

(38:45) Emerging Trends in Data and AI

(41:29) Skills for Aspiring Data Leaders

(44:35) Looking Ahead: Future Aspirations and Innovations