Ep. 380 Redefining Care: Sally Hayes on Creating Integrated Support Systems

Ep. 380 Redefining Care: Sally Hayes on Creating Integrated Support Systems

In this episode of The Birth Lounge Podcast, HeHe sits down with Sally Hayes, founder of Matrikas, to talk about what it really takes to build a solid, supportive village for new parents. Together, they unpack the importance of continuity of care, how to create a trustworthy referral list, and the reality of navigating a maternal healthcare system that often feels broken and fragmented.

Sally brings her wisdom on radical acceptance, the role of virtual care in expanding access, and why maternal health education has to start earlier than most people think. HeHe and Sally also dive into how to properly vet practitioners and what to do if client feedback uncovers red flags in your referral network.

If you’ve ever wondered how collaboration between providers (and communities!) can change outcomes for families, this episode is for you. Tune in and discover how to build the kind of village that supports birthing people and their care teams.

00:00 Introduction and Purpose-Driven Care

01:03 Client Testimonial and Birth Lounge App

05:04 Healthcare System Challenges

06:33 Interview with Sally Hayes: Continuity of Care

08:00 Building a Referral Network

25:45 Virtual Care and Overcoming Healthcare Deserts

36:26 Personal Experiences and Advice for New Doulas

40:03 Building Connections and Championing Others

41:05 Embracing Authenticity in Your Work

41:54 Finding Your Perfect Client

42:33 Creating Unique Services and Standing Out

43:02 Building a Referral Network

45:40 Aligning Values with Referral Partners

51:59 Handling Mismatched Referrals

01:05:42 The Importance of Preemptive Education

01:11:31 Final Thoughts and Encouragement

Guest Bio:

Before founding Matrikas, Sally spent 20+ years as a prenatal and postpartum massage therapist, working intimately with thousands of clients through some of the most transformative chapters of their lives. Her hands-on work illuminated a critical gap in the maternal health landscape: while there are countless talented practitioners, many work alone, disconnected from one another and often unsupported. Matrikas was born out of this need for a more connected, collaborative, and community driven model of care. Through Matrikas, Sally champions relationship based referrals, cross discipline education, and building a shared village that supports birthing people and the providers who care for them.

SOCIAL MEDIA:

Connect with HeHe on IG

Connect with HeHe on YouTube

Connect with Sally on IG

BIRTH EDUCATION:

Join The Birth Lounge here for judgment-free childbirth education that prepares you for an informed birth and how to confidently navigate hospital policy to have a trauma-free labor experience!

Download The Birth Lounge App for birth & postpartum prep delivered straight to your phone!

LINKS MENTIONED:

Www.wearematrikas.com

Episoder(387)

43: Meal Delivery and Organic Eating with Fuel Up TV

43: Meal Delivery and Organic Eating with Fuel Up TV

Today's episode features the founders of Fuel Up TV and Fitness Foods. Erika and Tiffany are sister who started a business together then became mothers together. Then, they began to see drastic change when they started to be intentional about their diets together. Ultimately this led to changes in their children's diet as well and growing a thriving business based on a passion and personal experience. They give us all the information on sugar detox and foods that will fuel you each day. Happy Tuesday and huge congrats on the birth of Luka! I made a freebie for you with the yummiest one-handed snacks! Check it out! Download:  One Handed Snacks Freebie

24 Jul 201849min

42: Free Friday Talk: Instincts and Birth

42: Free Friday Talk: Instincts and Birth

Today, HeHe talks about how her recent travels down south and spending time with parents led her to dig deeper about who she is as a practitioner. She shares about the things that came up for her when she spent time learning from and spending time with her family recently. She also shares how she recognized fear based care rippling out into parenting. Whatever has been on your mind, trust your instincts. HeHe shares two stories of trusting her instincts in the birth room and changing the way that two mothers (and their partners) viewed birth. Check out the downloadI linked! I think you'll enjoy it!    Download: Parent and Mindset Freebie

20 Jul 201816min

41: The Dietician that Doesn't Put People On a Diet with Lainey Younkin

41: The Dietician that Doesn't Put People On a Diet with Lainey Younkin

Nutrition in pregnancy is something that inevitably comes up for everyone. Lainey Younkin and HeHe are breaking it down trimester by trimester and then into the postpartum period. From counting calories, to eating a specific number of meals, eating this and not eating that.. the information overwhelm is real. Lainey shares her her tips for finding the right fit for your body, plus her thoughts on cravings during pregnancy and satisfying your sweet tooth. We are also sharing tips to reframe the way you view that number on the scale. Join us for this fun conversation about body image and healthy eating. Happy Tuesday!    Shownotes:  Check out the blog!

17 Jul 201833min

40: Perineum Massage with Mandy Rempfer-Kuncio ​

40: Perineum Massage with Mandy Rempfer-Kuncio ​

Today, Mandy Rempfer-Kuncio joins HeHe to get real about perineum Massage as prep for childbirth. Mandy is sharing her tips for pelvic floor health, incontinence, pelvic organ prolapse, painful sex, and menopausal hormone changes. Mandy has created a program that is focused on perineum massage and she's sharing some pretty scary stats that are behind her drive to change the world of pelvic floor education! Happy Tuesday, yal!      Shownotes:   Chekc out the blog!

10 Jul 201852min

39: Friday Free Talk: What It's Like

39: Friday Free Talk: What It's Like

HeHe is diving into what it's like to work with her as your doula. She loves to tell people about birth and educating people so they can take control of their own birth. She talks about why each piece of the puzzle in important when preparing for your birth. She's sharing her secret formula of wedding planner + physical trainer + hiking guide to create the perfect balance to the TBH approach!    Shownotes: Check out the Blog!

6 Jul 201813min

38: Exploring Endometriosis, Emotions, and Sex Therapy with Carli Blau

38: Exploring Endometriosis, Emotions, and Sex Therapy with Carli Blau

Description: HeHe is sitting down with Carli Blau, aka The Sex Doc Carli, to talk about all things endometriosis, the impact of mindset on your health, the emotions that arise for so many people plus the perspective that your partner might be experiencing! Carli shares about her own infertility struggles and what it's like to face the highest highs, but also the lowest lows. We are also diving into how sex therapy can be an amazing support and resource for couples or people experiencing infertility. She bring honest truth, hilarity, and an edgy energy to an otherwise heavy topic! Happy Tuesday, yal!    Huge congrats to Carli and her husband on their newly announced pregnancy! Ps. She was pregnant when we recorded and I had to hang on to that big secret! So excited for you, friend!    Shownotes:   Blog: honestlynaked.com   Website: carliblau.com   Instagram: @sexdoccarli   Email:  cabtherapy@gmail.com

3 Jul 20181h 5min

37: Friday Free Talk: Bullying in the Birth World, Part 2: Advocating for Yourself

37: Friday Free Talk: Bullying in the Birth World, Part 2: Advocating for Yourself

WARNING: Talk about traumatic birth  In this episode, HeHe gets down and dirty with manipulation in the birth world. She sheds light on toxic relationships and the impact they can have on someone's birthing experience. She will also share her favorite resources to help you get honest, evidence-based information and practices, plus she shares stories that she has witnessed of parents facing unacceptable care. Before you walk away, she will tell you the 5 most important things to do to advocate for yourself and stay in control of your birth. Happy friday,yal!

29 Jun 201835min

36: Dressing Intentionally for Pregnancy and Beyond with Helena Grant

36: Dressing Intentionally for Pregnancy and Beyond with Helena Grant

Finding the right style for your ever-changing body can be hard. From trying to conceive to dressing the bump to your postpartum body, fashion can have a profound impact on the way that you feel and take on each day! HeHe is chatting with Helena Grant, founder of HGrant Style, and the creative genius behind the Wardrobe Capsule! She is here to give you all the in's and out's, how-to's, and yummy goodness concerning style for all stages of being a mom! Helena's energy will come bursting through your speakers and light your life up in a way that you didn't know was possible!    Shownotes: Check out the blog!

27 Jun 201859min

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