The Service Experience Should SURPRISE! your Customers

The Service Experience Should SURPRISE! your Customers

Customers expect your product or service to work as promised. Having a product that works doesn’t impress them much; it doesn’t make them loyal to you in the long run.

But when they have a service experience that “takes their breath away”, they become a raving fan and they tell everyone around them how amazing you are.

In this episode, Roy breaks down the Moves he made to build a Service Strategy that created “gasp-worthy” customer service experiences and enabled his team to get TO A BILLION IN ANNUAL SALES!

Episoder(129)

How to Become An Audacious Leader

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How To Grow Your Business To a BILLION

How To Grow Your Business To a BILLION

“Roy’s latest book, ‘The Audacious ‘Unheard-Of Ways I Took a Startup to A BILLION IN SALES,’ provides his simple proven methods to ‘kill it’ in business and have a remarkable career.In this episode, R...

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💦 Splash - Copycats

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Simple Reasons You Can’t Scale A Business Without Grateful Customers

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💦 Splash - A Billion

💦 Splash - A Billion

Splashes…💦 What Were The Outrageous Things We Did To Get To a Billion In Sales?💦 The Consequences Of NOT Being Different Are Deadly

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How To Execute an Imperfect Strategy

How To Execute an Imperfect Strategy

Your Business Plan takes the #2 priority! It’s NOT what makes a business successful. If a brilliant plan can’t be executed, what is its value? EXACTLY!In this podcast ‘Unbound’ Podcast Host Chris Dubo...

29 Apr 202445min

💦 Splash - SURPRISE 😮

💦 Splash - SURPRISE 😮

Splashes…💦 Surprise ME! 😮 Is The “Juice” In The Customer Relationship That Takes Their Breath Away.💦 If You are In The Business Of Satisfying Customer Needs, You’re In The Wrong Game.

26 Apr 20243min

Ways to Break The Mold

Ways to Break The Mold

“Roy is an expert in making businesses successful. He has tons of experience and knows exactly how to make a company really stand out from the crowd. This episode is great for students, young entrepre...

22 Apr 202429min

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