CMO masterclass & how to grow billion dollar brands with PepsiCo CMO Jane Wakely and Neil Barrie

CMO masterclass & how to grow billion dollar brands with PepsiCo CMO Jane Wakely and Neil Barrie

What makes a world-class CMO? In this masterclass, we’re joined by Jane Wakely, CMO of PepsiCo, and Neil Barrie, founder of 21st Century Brands, to explore the strategies that drive growth of billion dollar brands. We discuss why CFO partnerships matter, how to reappraise established brands, and why creativity, whether through celebrity campaigns or a giant Cheetos thumb, still drives results. Plus, Jane and Neil share practical lessons on making change happen inside complex organisations.

Timestamps

00:00 - Intro
01:28 - What are the attributes of a successful CMO?
07:57 - Why Neil created the CMO Thrive Guide
10:32 - Surprising things about Neil’s CMO research
12:44 - How Jane approached the first 90 days at PepsiCo
16:27 - The importance of the CFO and CMO relationship
22:22 - How marketers can influence the boardroom
25:44 - Managing over 20 $1b+ brands
27:52 - Navigating the complexity of a huge portfolio
32:25 - How large brands can “Stay Up”
34:49 - Why you should reappraise brands
41:05 - The impact of celebs in advertising
44:45 - Why the Cheetos giant thumb was effective
47:51 - PepsiCo’s involvement in Women’s sport
52:41 - How to make change happen in an organisation

Episoder(218)

The Mischief mindset behind the most creative agency in the US with Greg Hahn

The Mischief mindset behind the most creative agency in the US with Greg Hahn

Greg Hahn is the Co-founder and Chief Creative Officer of Mischief. One of the hottest agencies in the world doing work for the likes of Tinder, Tubi and Coors Light. Previous to Mischief, Greg was the CCO of BBDO NY. During that time BBDO was recognized as the most awarded agency in the world by the Gunn Report. It was also named Agency of the Year at The One Show, ADC and The Webbys multiple times.Timestamps00:00:00 - Intro00:01:10 - How did Greg Hahn get into the advertising industry?00:02:42 - 14 years at BBDO00:03:52 - Getting fired from BBDO00:06:24 - From being fired to creating Mischief00:11:08 - The extraordinary cost of being dull00:14:11 - Why do so many companies play it safe?00:16:36 - Winning a Grand Effie with Tubi00:19:29 - The Mischief mindset00:26:21 - The opposite of a good idea can also be a good idea00:26:59 - How can you use you disadvantage as your advantage?00:30:50 - How can you change the context and reframe things00:34:10 - What would you do if you weren’t afraid00:38:14 - How to make the best out of being fired00:49:24 - What Mischief believes in00:53:49 - How Mischief hires great people00:55:29 - How does Mischief stay sharp as they grow?00:56:29 - Choosing the right clients to work with00:58:55 - What’s next for Mischief?01:00:10 - Hardest part of growing and scaling Mischief01:03:27 - Advice for starting an agency from scratch

7 Aug 20241h 7min

How DoorDash built a $40 billion business in 10 years with Kofi Amoo Gottfried, CMO

How DoorDash built a $40 billion business in 10 years with Kofi Amoo Gottfried, CMO

Kofi Amoo-Gottfried is the CMO of DoorDash, the premier local commerce platform valued at over $40 billion and dominates over 65% of the market for restaurant delivery. In his role as CMO, he is responsible for driving growth and engagement across all three sides of the marketplace. Prior to DoorDash, Kofi was VP of Brand & Consumer Marketing at Facebook, having previously served as the company’s Head of Consumer Marketing for internet.org.Timestamps00:00 - Intro01:03 - What it’s like judging a Cannes lion02:34 - DoorDash Valentines Day Campaign04:54 - Kofi’s background08:56 - Starting an agency in Africa for Publicis13:41 - From agency to brand side15:13 - Kofi’s role at Facebook/Meta18:11 - From Facebook to DoorDash20:23 - DoorDash backstory28:10 - Navigating through COVID at DoorDash33:24 - How DoorDash prepared to IPO37:23 - How successful have DoorDash been post IPO?39:12 - How DoorDash stay on top of innovation44:41 - DoorDash’s Sesame Street Super Bowl ad48:40 - DoorDash’s most recent Super Bowl campaign54:00 - In house vs external agencies55:51 - The culture at DoorDash

31 Jul 20241h

Olympics CMO on Olympic glory and a Paralympic legacy

Olympics CMO on Olympic glory and a Paralympic legacy

Greg Nugent was the CMO for the London 2012 Olympic and Paralympic Games, one of the biggest events ever to take place. The entire world was watching as Greg’s work came to life. Before working on the Olympics, Greg oversaw the move of the Eurostar to St Pancras, which included creating the world’s longest champagne bar.Timestamps:00:00:00 - Intro00:00:51 - How did Greg get into marketing00:10:02 - Greg’s time at Eurostar00:17:47 - The longest champage bar in the world00:22:43 - Becoming the CMO of the London 2012 Olympics00:29:49 - How the team was pivotal for putting on the Olympics00:34:13 - The importance of the legacy of London 201200:37:53 - Why the Paralympics became so prevalent in 201200:45:38 - What happened after London 201200:50:37 - From Olympics to Rising Pheonix01:01:05 - How to execute on big ideas - Magic and Logic01:16:35 - The power of persistence01:23:24 - Telling powerful stories about those with disability

24 Jul 20241h 30min

How CMO’s get a seat in the boardroom and not get fired - Chris Burggraeve

How CMO’s get a seat in the boardroom and not get fired - Chris Burggraeve

I often get asked why are there not more marketers on boards of companies? It turns out that only around 2.6% of board positions are filled by marketers, so I'm joined in this episode by somebody who really knows what it's like to be a marketer on a board, Chris Burggraeve. Previously he was the Global CMO of AB InBev, he's since been on many boards and has even written a book explaining the playbook for being a successful CMO on board.Timestamps00:00 - Intro01:00 - Chris’ marketing background01:43 - What makes a great CMO05:08 - Making the case for marketing in the boardroom09:48 - How many CMO's have a seat at the table14:36 - Why every board should have a marketer24:06 - Is there a language problem for marketers in the boardroom?30:03 - Stakeholder outreach37:00 - What makes a successful board member40:00 - Skills that CMO’s need to retain a board seat46:26 - How to find board seats to get on49:44 - Chris transistion from large to small companies

17 Jul 202459min

From F1 to Manchester United: How marketing drives success in the worlds most elite teams - Ellie Norman

From F1 to Manchester United: How marketing drives success in the worlds most elite teams - Ellie Norman

Ellie Norman has been at the top end of some of the biggest organisations in the world, having held senior marketing roles at Formula 1 and Virgin Media. Most recently, Ellie has been the Chief Communications Officer of Manchester United, one of the most high-pressure jobs in the world. In this episode I talk to Ellie about what it takes to drive success at the very top of your game.Timestamps00:00 - Intro00:48 - Celebrating Southampton FC03:12 - Ellie’s marketing background07:29 - Virgin Media campaign with Usain Bolt12:09 - Why Ellie moved to Formula 115:12 - How Formula 1 owns the brand17:51 - The Drive to Survive partnership with Netflix25:59 - Moving to work for Manchester United29:51 - Goals for the CMO of Manchester United31:23 - When do people choose the club they support32:59 - What role does social media play for Manchester United35:01 - Dealing with scrutiny as a huge brand37:10 - How Manchester United work with huge sponsor deals41:39 - How do you do a great brand partnership47:59 - Ellie’s one peice of advice for marketers

10 Jul 202449min

The Marketoonist on why humour is good for business - Tom Fishburne

The Marketoonist on why humour is good for business - Tom Fishburne

In this episode I speak with Tom Fishburne, better known as the Marketoonist. Tom likes to poke fun at our industry through his entertaining cartoons saying what we're all thinking. We recently had him join as as our cartoonist in residence at Cannes Lions, where he shared his experience through a cartoon each day. We also discuss some of Tom's greatest cartoons and why humour is good for business.Timestamps00:00 - Start01:16 - How Tom Fishburne became a cartoonist05:00 - Why is humour so important in the workplace06:29 - Going full time as the Marketoonist12:42 - Humour in the creative process19:21 - Outdoor ads22:30 - Discussing some of the Marketoonist’s greatest hits23:17 - IoT cartoon26:59 - Customer funnel cartoon33:05 - Shiny new things cartoon34:13 - Covid Cartoon36:32 - AI cartoon39:44 - The Marketoonist at Cannes42:37 - Day 1 Cannes cartoon45:39 - Day 2 Cannes cartoon49:31 - Day 3 Cannes cartoon53:46 - Day 4 Cannes cartoon54:25 - Day 5 Cannes cartoon57:59 - Jon’s own podcast cartoon

3 Jul 20241h

How e.l.f built a billion dollar beauty brand - Kory Marchisotto

How e.l.f built a billion dollar beauty brand - Kory Marchisotto

Kory Marchisotto is the Chief Marketing Officer of e.l.f Beauty, a beauty company that surpassed over $1b in annual sales. They're digital first brand builders, taking the internet by storm and connecting closely with their customers. In this episode we talk about why Kory invests heavily in their brand, how every employee is a shareholder and why they collaborated with Liquid Death.Timestamps:00:00 - Intro01:15 - Kory’s background06:11 - Founding story of e.l.f08:39 - How do e.l.f make their products so affordable11:30 - Why e.l.f are investing in brand building15:15 - Staying close to your consumer19:44 - Bringing customer insight into the business21:23 - Staying agile as a large business23:43 - Where have e.l.f invested marketing spend27:28 - The e.l.f customer demographic30:57 - e.l.f’ x Liquid Death collaboration33:24 - e.l.f x Chipotle37:01 - The e.l.f culture and why it’s important41:00 - Kory’s advice to younger marketers44:08 - Why Kory shares her learnings so much on LinkedIn

26 Jun 202446min

How Gymshark built a unicorn with influencers - Noel Mack

How Gymshark built a unicorn with influencers - Noel Mack

We're again talking about one of my favourite topics; challenger brands. In this episode we've got one of the most successful challenger brands in the world, Gymshark. They're one of the original influencer and social media creative brands, growing to be Britain's fastest growing Unicorn. I'm joined by their Chief Brand Officer, Noel Mack, to give me the inside scoop on exactly how they did it.Timestamps00:00 - Intro02:29 - Gymshark Origins04:49 - How Noel Mack bet Ben Francis07:59 - What is a Chief Brand Officer?09:28 - How Gymshark do influencer marketing differently15:17 - Growing the Gymshark community20:38 - The benefits of being a newcomer22:59 - Working at a founder-led company25:36 - When Ben Francis met the Prime Minister29:09 - The challenges of scaling up fast37:21 - Launching the Gymshark flagship store in London43:22 - What’s it like working with Ben Francis?46:46 - Career advice from Noel Mack

19 Jun 202450min

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