The Price of Loyalty: Insights with Kim Sutherland of LexisNexis Risk Solutions
Oh My Fraud24 Sep 2025

The Price of Loyalty: Insights with Kim Sutherland of LexisNexis Risk Solutions

Kim Sutherland has 14 different email addresses. She doesn’t suggest you do the same, but she does think a lot about fraud in her job as the Global Head of Fraud & Identity at LexisNexis Risk Solutions. As a follow-up to the last episode, Caleb and Kim discuss the various dimensions and the growing prevalence of reward point / loyalty fraud.

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Routable - http://ohmyfraud.promo/routable


  • (00:00) - Introduction and CPE Opportunity
  • (00:26) - Meet Kimberly Sutherland from LexisNexis
  • (01:43) - Listener Reviews and Feedback
  • (04:07) - Conversation with Kimberly Sutherland Begins
  • (06:06) - Understanding Loyalty Points and Fraud
  • (20:31) - Synthetic Identity Fraud
  • (28:15) - Insider Threats in Loyalty Programs
  • (30:03) - Imagining Fraud to Prevent It
  • (32:16) - Detection and Prevention Strategies
  • (33:57) - Understanding Digital Risk
  • (40:22) - Fraud Databases and Shared Intelligence
  • (43:01) - Responding to Fraud Incidents
  • (51:34) - The Role of Government in Fraud Prevention
  • (57:26) - Future of Fraud and Prevention Technologies
  • (59:38) - Ongoing Challenges in Identity Verification
  • (01:01:16) - Conclusion and Credits

HOW TO EARN FREE CPE

In less than 10 minutes, you can earn NASBA-approved accounting CPE after listening to this episode. Download our mobile app, sign up, and look for the Oh My Fraud channel. Register for the course, complete a short quiz, and get your CPE certificate.

https://www.earmark.app/

Download the app:

Apple: https://apps.apple.com/us/app/earmark-cpe/id1562599728
Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app

Learn More About LexisNexis
https://risk.lexisnexis.com/

CONNECT WITH KIM
LinkedIn: https://www.linkedin.com/in/ksutherland365

CONNECT WITH CALEB
LinkedIn: https://www.linkedin.com/in/calebnewquist/

Email us at ohmyfraud@earmarkcpe.com


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