Carla Serrano,  CEO of Publicis New York and Chief Strategy Officer of PublicisCommunications
Ad Age Insider3 Aug 2018

Carla Serrano, CEO of Publicis New York and Chief Strategy Officer of PublicisCommunications

Publicis Groupe has had quite a year. In June of 2017 Maurice Levy stepped down as the holding company's CEO, handing the reins over to Arthur Sadoun. That same month, the company made waves at Cannes for saying it would abstain from sending work to awards shows for a full year in order to devote resources to an internal tech platform called Marcel. Still, Publicis missed its revenue targets in second-quarter earnings reported last month -- despite winning some major accounts in the first half 2018. Serrano joins the podcast to discuss what distinguishes the Publicis strategy at a time when holding companies are under pressure from clients to cut costs and under siege from consultancies and tech giants Google, Facebook and Amazon. Plus we talk about her childhood as the family's black sheep — and she tells us about the time she gave advertising legend Lee Clow some really bad advice.

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Episoder(228)

What mid-size marketer budget strategy teaches every brand, with Adrianne Pasquarelli

What mid-size marketer budget strategy teaches every brand, with Adrianne Pasquarelli

Marketing budgets are tight across the board, but mid-size brands—companies roughly between $50 million and $1 billion in revenue—have been finding ways to make theirs work harder. Adrianne Pasquarell...

25 Sep 24min

Is spec work overrated or underrated, with X&O co-founders | Agencies on Record

Is spec work overrated or underrated, with X&O co-founders | Agencies on Record

X&O co-founders Brett Banker and Eric Segal play a game of overrated or underrated, dishing on the holding company vs. independents debate, spec work, content creators and more. Check out Ad Age's ful...

24 Sep 11min

How splitting vision from execution powers the sprint model, with X&O | Agencies on Record

How splitting vision from execution powers the sprint model, with X&O | Agencies on Record

Develop the strategic idea, then step back—the client can take it in-house, hand it to another agency or bring X&O back to build it themselves. That's the split that co-founders Brett Banker and Eric ...

24 Sep 26min

Weekly Report: A plushie data center satirizes AI's environmental toll

Weekly Report: A plushie data center satirizes AI's environmental toll

Creative studio Basura's satirical "Adopt a Data Center" campaign imagines AI data centers as rescue animals. Plus, Applebee's names BBDO Chicago its new creative agency as CMO Michelle Chin looks to ...

24 Sep 8min

How to bring creators to the brand strategy table | Catch Up

How to bring creators to the brand strategy table | Catch Up

Creators aren't just making content anymore—they're getting pulled into the actual strategy conversation. Ad Age social and influencer marketing reporter Gillian Follett explains how creators are shap...

18 Sep 6min

Weekly Report: US Open creator backlash exposes brands' event strategy gaps

Weekly Report: US Open creator backlash exposes brands' event strategy gaps

Viral videos of influencers disrupting US Open matches exposed how many brands still lack clear systems for briefing talent, picking the right creators or vetting whether an event even fits their bran...

17 Sep 5min

Creators are now brand strategists, not just talent, with Gillian Follett

Creators are now brand strategists, not just talent, with Gillian Follett

Gillian Follett, social marketing and influencer reporter at Ad Age, breaks down how brand-creator partnerships have evolved in 2026, from creators taking on strategic roles in product development and...

11 Sep 24min

Weekly Report: Planters hires Mr. Peanut a fixer without a pitch, and why character-driven branding is back

Weekly Report: Planters hires Mr. Peanut a fixer without a pitch, and why character-driven branding is back

Planters named Martin, the agency behind the Geico Gecko, its creative agency of record without running a formal review, betting on character-driven branding to sharpen Mr. Peanut's point of view. Plu...

3 Sep 6min

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