227: Ben M. Bensaou, Innovation through customer collaboration

For this episode, let's revisit a Strategy Skills classic where we use economics to explain what is the role of government, when governments should intervene, how they should intervene, and when they should hand over certain activities to the private sector. If you want to further your understanding of strategy at the highest possible level you should listen to this.   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

16 Sep 202418min

Welcome to Strategy Skills episode 482, an interview with the author of Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High Performance Teams, Brian Gottlieb. In his book, Brian shares his straightforward business ideology of having a clear strategy, inspiring teams, providing best-in-class training, using metrics for empowerment, and executing with consistency. Beyond the Hammer provides five foundational pillars of leadership and an actionable path to weaving these pillars into any business, giving leaders and managers the power to build teams that perform at a high level, consistently.   Brian Gottlieb is an inspirational business leader who founded a home services business in 2009 on a plastic folding table with $3,000. Twelve years later when he sold the family of businesses he created, they had diversified products, expanded across multiple states, grown to 600 employees, and neared $1 billion in lifetime sales. INC 5000 recognized the organization as one of the fastest-growing companies in America.   Get Brian’s new book here: https://rb.gy/f4gq2v Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High Performance Teams   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

11 Sep 202440min

Welcome to Strategy Skills episode 481, an interview with the author of Lead Bigger: The Transformative Power of Inclusion, Anne Chow. In her book, Anne shows us how we can all learn to leverage inclusion far beyond DEI to elevate our work, workforce, and workplace. Lead Bigger offers a no-nonsense approach to leading outside of traditional parameters that challenges us all to “lead bigger” by seeking a broader impact, embracing the whole of your team beyond the workplace, and engaging in self-reflection.   As the former CEO of AT&T Business, Anne Chow was the first woman and first woman of color to hold the position of CEO at AT&T in 2019, overseeing more than 35,000 employees who collectively served 3 million business customers worldwide during her time there. She is currently the Lead Director on the board of Franklin Covey, serves on the board of 3M and CSX, and teaches at Northwestern University’s Kellogg School of Management. You can listen to Anne on Harvard Business Review’s Race at Work, WFAA and MSNBC.   Get Anne’s new book here: https://rb.gy/965ygk Lead Bigger: The Transformative Power of Inclusion   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

9 Sep 202452min

For this episode, let's revisit a Strategy Skills classic from the Corporate Strategy & Transformation study.   In this podcast, we look at the problem of superficial financial analysis. One way to save the client money, before they run out of cash in about 16 months, is to stop all investments which lose money. This, however, is a terrible idea that will cause enormous damage to the client’s core business, consumers, and the economy. We discuss how we handle this recommendation and what we proposed in the study to fix the problem.   Click here to see the full study and here to see the merger study and market entry study.   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

4 Sep 20249min

Welcome to Strategy Skills episode 479, an interview with Marshall Goldsmith, a world-renowned executive coach and leadership thinker.   In this episode, Marshall offers invaluable advice for aspiring leaders and coaches, emphasizing the importance of maintaining an adult-to-adult relationship in coaching scenarios. His focus on measurable results has made him a trusted advisor to some of the world's top CEOs and leaders. He also gave us a glimpse of marshallgoldsmith.ai, an Al Avatar that is infused with Marshall’s knowledge, experience, nuances and voice to answer management-related questions leaders have.   Whether you're a seasoned executive or an aspiring leader, this episode offers practical wisdom and inspiration from one of the best in the business world.   Dr. Marshall Goldsmith is the only two time Thinkers50 #1 leadership thinker in the world. He has been recognized as the #1 executive coach in the world for over a decade. He is the #1 New York Times best-selling author of books that have sold over 3 million copies including What Got You Here Won’t Get You There, MOJO, Triggers and The Earned Life. He is the only living author who has 2 books recognized by Amazon.com as the Best Leader and Success books of all time. He has over 1.5 million followers on LinkedIn alone.   Learn more about Marshall here: https://marshallgoldsmith.com/   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

2 Sep 202452min

Welcome to Strategy Skills episode 478, an interview with Ben Orlin, a math teacher turned full-time writer who's on a mission to make mathematics engaging and accessible to all and the author of the book Math for English Majors: A Human Take on the Universal Language.   In this episode, Ben offers insights into his teaching and writing journey, the challenges in teaching math, the unexpected success of his first book "Math with Bad Drawings," and how he balances teaching with his writing career. He also touches on the broader implications of mathematical thinking in various fields, from business to everyday life.   Whether you're a math enthusiast, an educator, or someone who's always found math intimidating, this conversation will give you a fresh perspective on the beauty and relevance of mathematics in our world.   Ben Orlin is a math teacher who can't draw. His book Math with Bad Drawings (2018) has sold more than 100,000 copies worldwide, and has since been followed by Change is the Only Constant (2019), Math Games with Bad Drawings (2022), and most recently, Math for English Majors (Sept 2024). His work has appeared in The Atlantic, Popular Science, Slate, Vox, and The Los Angeles Times; he himself has appeared in the lines to ice cream stores everywhere. BBC star and leading mathematician Hannah Fry once described him as "terribly bad at drawing" before kindly adding “he’s also fantastically clever and charming.”   Get Ben’s new book here: https://rb.gy/ode008   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

28 Aug 202443min

Welcome to Strategy Skills episode 477, an interview with Hollywood insiders and the authors of Briefly Speaking, Deborah Shames and David Booth.   In this episode, we discuss effective communication and presentation strategies for individuals and business professionals. With their extensive experience coaching executives, celebrities, and leaders, Deborah and David share invaluable insights about different topics including the power of storytelling in business communication using the OSB (Obstacle-Solution-Benefit) template, practical tips for leaders to command attention in meetings and presentations, how to showcase your unique attributes and differentiators, how to present yourself authentically, and how you can engage audiences through visual language, novelty, and genuine enthusiasm.   This episode offers actionable advice to help you connect with audiences, win pitches, and advance your career through more impactful speaking and presenting.   Deborah and David are co-founders of Eloqui, a business communication and presentation training firm based in Santa Fe, New Mexico. They have translated performance techniques from the entertainment industry for the business professional. Eloqui training utilizes the latest research from neuroscience on how to be memorable. They also draw upon impression management from the field of psychology.   Learn more about Deborah and David here: https://eloqui.biz/   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

26 Aug 202453min

For this episode, let's revisit a Strategy Skills classic where we address how to answer difficult questions raised by the client during an executive workshop or another type of client's executive group meeting.   We start with discussing the right mindset any consultant requires to be able to effectively handle difficult questions from a client. We thereafter review the particular steps in addressing a client's difficult questions raised during a workshop or a presentation. Lastly, we dive into which skills are required to be able to handle difficult questions, especially the kind of questions for which you don't have an immediate answer.   Click here to see the full study and here to see the merger study and market entry study.   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

21 Aug 202415min