227: Ben M. Bensaou, Innovation through customer collaboration
The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving23 Mar 2022

227: Ben M. Bensaou, Innovation through customer collaboration

Welcome to Strategy Skills episode 227, an episode with a well-recognized professor, Ben M. Bensaou. Get Ben's book here: https://amzn.to/3xpI9Zb

Many people think that you need a genius leader or need to become a start-up to innovate. But we all have the potential to innovate.

In this episode, Ben speaks about everyone's role in innovation and how it can be performed like a habit in our everyday lives. He also discussed the need to develop a deeper understanding of customers and create a culture of collaborating with customers to offer the ideal combination of performance, attributes, price, and other characteristics that customers need and want, or produce a product and service with a powerful market appeal.

Ben M. Bensaou is a Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD, Fontainebleau, France. He served as Dean of Executive Education in 2018–2020. He was a Visiting Associate Professor at Harvard Business School in 1998-1999, a Senior Fellow at the Wharton School of Management in 2007-2008, and a Visiting Scholar at the Haas School of Business at the University of California Berkeley in 2013-2015.

He received his PhD in Management from MIT Sloan School of Management, Cambridge, US, and his MA in Management Science from Hitotsubashi University, Tokyo, Japan; his Diplôme d’Ingénieur (MSc) in Civil Engineering and DEA in Mechanical Engineering from respectively the Ecole Nationale des TPE, Lyon and the Institut National Polytechnique de Grenoble, two Grandes Ecoles in France.

His research and teaching activities focus on: (1) how to create innovating capabilities and competencies as a way to build an innovating organization and culture; (2) Blue Ocean Strategy and value innovation implementation, and roll out processes across the whole organization; (3) how to build social capital within firms; (4) new forms of organizations, in particular networked corporations, strategic alliances, joint ventures, and value-adding partnerships; and (5) the impact of information technology on innovation. Professor Bensaou addresses these issues from an international comparative perspective, with a special focus on Japanese organizations. Professor Bensaou's research on buyer-supplier relations in the US and Japanese auto industries won him the Best Doctoral Dissertation Award in the field of information systems and a finalist nomination for the Free Press Award for outstanding dissertation research in the field of business policy and strategy. His case studies on innovation won the 2006, 2008 and 2009 ECCH Best Case Awards (with Kim & Mauborgne). His publications include papers in Academy of Management Journal, Management Science, Information Systems Research, Organization Science, Strategic Management Journal, Journal of International Business Studies, Harvard Business Review, Sloan Management Review, book chapters and conference proceedings. He has been a member of the Editorial Board of Information Systems Research, MIS Quarterly and MISQ Executive. He has been listed in the Who’s Who in the World since 1998.

He has been consulting for Asian, European and US corporations since 1993. At INSEAD, Professor Bensaou developed two new MBA courses: 'Managing Networked Organisations' and 'Understanding Japanese Business.' He also teaches courses on Competitive Strategy, Innovation, Blue Ocean Strategy and Value Innovation, Information Technology and Comparative Management (in English and French). He was a Visiting Professor at Aoyama Gakuin University, Tokyo, where he taught his 'Information Technology and Corporate Transformation' course. He has also been teaching (in Japanese) in Executive Education programs at Keio Business School, Tokyo, Japan.

Get Ben's book here:

Built to Innovate: Essential Practices to Wire Innovation into Your Company’s DNA. Ben M. Bensaou: https://amzn.to/3xpI9Zb

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Episoder(499)

475: 3.4 million followers minister on building a business and professional brand from the ground up

475: 3.4 million followers minister on building a business and professional brand from the ground up

Welcome to Strategy Skills episode 475, an interview with Dr. Sam Adeyemi (Ah Day yeh me), a global speaker, strategic leadership expert, minister, and author who has influenced millions of people on success and leadership through radio, television, conferences, and information products for more than 25 years.    Atlanta-based Dr. Sam Adeyemi leads leaders. He shifts mindsets to help leaders see possibilities and become those possibilities. More than 3 million CEOs and high performing individuals follow Dr. Sam on top social media sites. He holds a Doctorate in Strategic Leadership from Virginia's Regent University, and is author of the book "Dear Leader: Your Flagship Guide to Successful Leadership." He and his wife, Nike (say Nee keh) have three children and founded Daystar Christian Centre in Lagos, Nigeria. More than 45,000 alumni have graduated from Dr. Sam's leadership school.    As a global conference speaker, Sam has addressed audiences in the United States, Canada, Germany, United Kingdom, South Africa, Nigeria, India, and several other countries. In 2015 and 2017, he spoke at the Global Leadership Summit, a global conference attended by over 400,000 leaders in 130+ countries.   Get Dear Leader here: https://rb.gy/cin0ng   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

19 Aug 202454min

474: How accurate was our financial model for the market entry strategy study? (Strategy Skills Classics)

474: How accurate was our financial model for the market entry strategy study? (Strategy Skills Classics)

For this episode, let's revisit a Strategy Skills classic where we discuss how accurate our financial model for the market entry strategy study is.   Watch the video version here: How accurate was our financial model for the market entry strategy study?   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

14 Aug 202413min

473: MIT Professor Deborah Ancona on How Family Ghosts End Up in the Executive Suite

473: MIT Professor Deborah Ancona on How Family Ghosts End Up in the Executive Suite

Welcome to Strategy Skills, episode 473—an interview with Deborah Ancona, a professor at the Massachusetts Institute of Technology's Sloan School of Management.   In this episode, we explore "family ghosts," a rarely discussed topic that significantly impacts professional growth, behavior, and attitudes toward work. We discuss how to achieve your greatest potential as a leader by recognizing your own "family ghosts" and determining which ones to embrace or leave behind.   Deborah Ancona is a distinguished Professor of Management and Founder of the MIT Leadership Center. Deborah specializes in studying, teaching, and consulting in the areas of individual leadership, team effectiveness, and organizational transformation. Her new work centers on how Family Ghosts end up in the Executive Suite.   Deborah is also the coauthor of X-Teams: How to Build Teams That Lead, Innovate, and Succeed, a classic book on teams and collaboration. This work demonstrates how an externally focused team model is key to driving innovation and ensuring your organization's success.   Get X-Teams here: https://rb.gy/jyzhwq   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

12 Aug 202450min

472: Top-down view of energy (Strategy Skills classics)

472: Top-down view of energy (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic about the top-down view of energy. It is crucial to provide boundaries when discussing sector-wide issues or the executives may get lost in the details and miss the key levers.   Watch the video version here: Top-Down View of Energy   Click here to see the full study and here to see the merger study and market entry study.   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

7 Aug 20249min

471: Management consulting storyboards (Strategy Skills classics)

471: Management consulting storyboards (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we share one of our more in-depth episodes taken as a sample video from one of our strategy studies. This episode is complimentary and available on iTunes, Youtube, Spotify, and many other podcast players.   Watch the video version here: How do I build the storyboard and why is it done so early?    Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

5 Aug 202420min

470: Audemars Piguet & leadership (Strategy Skills classics)

470: Audemars Piguet & leadership (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we explain how leadership is defined at great firms like McKinsey and BCG, and how we also manage leadership transition at FC. It will surprise you to see how different the mindset can be and that we think about these issues all the time.   The most important role of a partner is to leave the firm in a better place than when she/he joined, and to hand over a client relationship to a newer partner. The ability to maintain this cycle is critical.   If the mechanism is not there, even proud and great firms suffer during leadership changes. You want to avoid that. The cycle must be continuous.   Click here to see the Corporate Strategy & Transformation study.   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

31 Jul 202415min

469: Market trends analysis (Strategy Skills classics)

469: Market trends analysis (Strategy Skills classics)

Let’s be honest. Most consultants simply go into Google and search for any reports / analyses to compile market trends/an industry analysis fact pack. In other words, they do not put much thought into it beyond ensuring they are not caught for plagiarism. This is because many consultants think of the market trends or industry analysis as an output to deliver, which will never be used, and it does not matter what comprises the analysis.   For this episode, let's revisit a Strategy Skills classic from week 4 of the Corporate Strategy & Transformation study, where we discuss how/why we built a bespoke market trends pack for the client addressing the issues important to them and them only. We used this market trends analysis to guide the executives on the issues we considered important to their strategy.   Click here to see the full study and here to see the merger study and market entry study.   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

29 Jul 202413min

468: How to overcome career frustrations with New York University’s Dr. Tessa West

468: How to overcome career frustrations with New York University’s Dr. Tessa West

Welcome to Strategy Skills episode 468, an interview with the author of Job Therapy: Finding Work That Works for You, Dr. Tessa West. In her book, Dr. Tessa West helps you figure out the real reason you’re unhappy and shows you how to find a new position in which you’ll thrive, whether in a different role, company, or new industry altogether.   Dr. Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses, and hiring professionals across workplace settings.  She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book Jerks at Work published to rave reviews.   Get Dr. Tessa's book here: https://rb.gy/e1iwmg   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

24 Jul 20241h 4min

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